IT Operations Specialist

3 months ago


Wellington City, New Zealand New Zealand Government Full time

Mō mātou - About us
Crown Law provides legal advice and representation to the Government in matters that affect everyone in Aotearoa New Zealand.
Crown Law values diversity, inclusion, work-life balance, and flexibility, and we pride ourself on creating learning opportunities for our team to grow. We strive to put te Tiriti and te ao Māori at the heart of everything we do so having knowledge and understanding of te reo Māori and tikanga Māori is recognised and valued within our organisation.
Mō te Tūranga - About the role
Come and join a high performing government department that has recently refreshed its strategic direction and the operating model of its Information Technology function. You will have the opportunity to play a key role in shaping the way we deliver IT services to the organisation.
We're seeking an IT Operations Specialist (ITOS) to lead service design and improvement initiatives, ensuring top-notch service management practices. In this hands-on role, you'll coordinate, facilitate, and deliver enhanced technology services while supporting the Service Desk with service continuity and flexibility
You will lead service improvement initiatives, manage the Service Improvement Register, and support IT service tools and automation. You'll ensure adherence to service management processes, facilitate team training, and provide end-user support. Additionally, you will assist with testing and communication for changes and contribute to business improvement projects.
We are looking for a team player who can hit the ground running and start contributing with:

- proven experience in IT service management and improvement
- strong collaboration skills with the ability to work across teams and with suppliers
- experience in implementing and administering IT service tools and practices
- excellent communication and training abilities.

Join us and play a pivotal role in advancing our technology services. For more information on the role, please refer to the attached position description.
**Location**: Te Whanganui-a-Tara - Wellington
This role is Wellington based and located next to Wellington bus and train station.
What we offer
Crown Law promotes flexible working so we'd be happy to chat about what flexible working would look like for you and how we can support that.
**You will also receive**:

- a starting salary range of between $94,591 and $118,015 with further room to progress. The appointing salary will be based on skills and experience
- an annual wellness payment
- funding for professional memberships and study
- four weeks annual leave plus three additional leave days (Crown Law days)
- opportunities for development and growth across Crown Law.

To be considered for a position at Crown Law you must have a legal right to live and work in New Zealand and are required to complete a Ministry of Justice Criminal Records check.
Access requirements and/or whānau support will be taken into account when arranging interviews.
**To apply, please use the following link**: IT Operations Specialist
PLEASE DO NOT USE THE 'APPLY FOR THIS JOB BUTTON' BELOW, this is not actively monitored. Please use the link provided above.
For a copy of the Job Description visit IT-Operations-Specialist-Information-Technology.pdf
Applications close at 5pm on Wednesday, 25 September 2024.



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