Marina Crew

Customer service role with a difference - work outside and keep active
- Maintain Westhaven Marina’s position as a premier marina facility
- Shift work; 5 days on, 3 days off

**He angitūtanga: The opportunity**
Eke Panuku Development Auckland has an exciting opportunity for a **Marina Crew - Dockmaster** to join the team at Westhaven Marina You will be joining a team that has lots of knowledge to share.

The key purpose of this role is to provide a friendly, safe and secure environment for customers and users of the marina, 24 hours 7 days a week. It is a customer-focused role and requires a positive and flexible attitude to maintain Westhaven Marina’s position as a premier marina facility and welcoming place for the community, visitors and berth users.

**Day-to-day you could expect to work on**:

- Being the first point of contact for marina customers
- Answering customer enquiries and process berth bookings
- Meet & greet arriving boats
- Assist with dock (mooring) lines
- Ensure proper power and water connections for arriving boats
- Inform customers on facilities (sewage, rubbish disposal, etc) and local amenities

**He kōrero mōu: About you**
This role requires experience in similar customer service roles where you have been the front-of-house or first point of contact. Knowledge of boating/marina’s/etc is advantageous, but the team is very open to training the right person
You will need to be physically fit and comfortable working outside. You might walk up to 7kms per day around the Marina.

We will be looking for specific experience with:

- Resolving complaints/escalations
- Moderate IT skills

You will need the flexibility to work a range of shifts. We work on 5 days on, 3 days off roster. Shifts are:

- 6am-3pm
- 1-10pm
- 9.30pm-6.30am

**Ngā āhuatanga kei a mātou: What we offer**
We’re visionaries leading the way in sustainable urban development. You’ll join a team embracing diversity with a culture built on its people spirit. Our salaries are competitive, we love flexible working and we’re all here to inspire one another. This is your chance to make a positive contribution to the future of Tāmaki Makaurau.
In return for your hard work, you can expect a flexible and supportive work environment.

Ehara taku toa, he takitahi, he toa takitini My success is not mine alone, but the success of many. We aim to have a fun workplace where people have opportunities to learn and grow.

You’ll have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts

**Click here to view a copy of the** Position Description
**Applications close** Tuesday 19th November 2024
- Please note: Qualification Checks will be conducted along with other relevant pre-employment checks required for employment with Auckland Council._
- Our employer Kiwisaver contribution is additional to base salary offered._
- Eke Panuku Development Auckland is a council controlled organisation (CCO). Eke Panuku rejuvenates town centres - from small projects that refresh a site or building, to major transformations of town centres or neighbourhoods._
- Our name has a long whakapapa. Eke Panuku is derived from the whakataukī (proverb) Eke Panuku, Eke Tangaroa, which acknowledges the unseen energies of the land and sea. In te ao Māori, Māori mihi to Tangaroa (Atua of the sea) to inspire success, excellence, and progress. We have a role in supporting mana whenua as the kaitiaki [guardians] of Tāmaki Makaurau._
- #workingforauckland #aucklandcouncil #hiring #ekepanuku #marina_