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Intern Calling Campaigns

5 months ago

Wellington City, New Zealand New Zealand Government Full time

He Pia Māori │ Strategy & Insights Intern
We are looking for an inquisitive and talented individual that has a strong background and understanding of Te Ao Māori. You will be assisting us with a calling campaign to gather feedback from ākonga on our te reo Māori offerings as part of our continuous improvement process. This role is a fixed term 8-week position.
Mō te tūnga | About the role
- Ensuring that interviews and interactions with ākonga are guided by tikanga
- Ensuring that all discussions are mana enhancing and prioritises the manaakitanga of ākonga
- Transcribing interview scripts
- Qualitatively and quantitatively analysing data
- Writing summary reports
- Adhoc analysis of internal and external data as requested
- Sharing the calling campaign results with our Te Kuratini Pae Tata forum

Ngā pūkenga o te tūnga | What skills you will bring to the role
- Knowledge, understanding and experience of Te Ao Māori is essential
- Knowledge, understanding and experience of Te Reo Māori is preferred
- The ability to engage and uphold the mana of others
- Fantastic customer service skills
- Confidence speaking on the telephone and asking specific questions
- Strong computer and Microsoft 365 skills
- Team player
- Strong interpersonal and relationship building skills

Mō mātou | About us
Open Polytechnic - Kuratini Tuwhera is Aotearoa New Zealand's leading distance and online learning provider. We specialise in taking the learning to our students, focusing on enabling the success of approximately 30,000 learners each year.
Ngā hua o tō tomo mai ki a mātou - Why you should join our team
We are committed to improving and enhancing our offerings, particularly our commitment to te reo Māori through Te Pōkaitahi Reo Level 1. This role will be crucial to informing ways of improvement and giving life to feedback received from our ākonga.
We are proud of our kaimahi and value every contribution from all our people. We're a place where you can make a difference.
Applications close 11.00pm 3 September 2024.