Broker - Commercial, Smart Business

1 week ago


Taupo, New Zealand Gallagher Full time

About Us:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. From our humble beginnings in Napier in 1978, we’ve proudly built up a network from Invercargill to Kaitaia. Today we are a team of around 850 people in 27 local offices. We place premiums in excess of $800 million on behalf of over 100,000 customers. In 2014 we joined Gallagher, the world’s fourth largest insurance broker. This international backing combined with our national resources enables us to negotiate the best benefits, conditions and premiums for our clients.

Overview:
**About us**:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. We are a growing company with a team of around 900 people in more than 31 offices spread across the county. We have a supportive company culture and offer career progression to enable our talent to succeed and grow.

We take great pride on the professional quality of our advice and service that we deliver to our client base and the investment that we make into our people’s development through our tailored leadership development programs.

Enjoy the security and benefits of working for a corporate with the enviable lifestyle of living in the regions in this Small Business Insurance Broker role based in our
**Taupo Office**. We are proud to be one the largest insurance brokers in New Zealand, which means a great opportunity to learn from Industry experts.

**Responsibilities**:
**About the role**:
Working collaboratively you will service a portfolio of clients providing timely and trusted advice. You will also be the point of contact for underwriters. This role would suit an outgoing team player with strong communication, relationship building and time management skills with a passion for providing outstanding customer service. This is a great role for someone with the right attitude and a hunger for success.

**Key Accountabilities**:

- Be a pivotal point of contact for clients and underwriters, providing timely and trusted advice
- Service renewals, new business, alterations and endorsements
- Set up new policies, arrange finance agreements and collecting premiums
- Resolve client queries (account queries, cover queries, policy amendments)
- Proactively develop and maintain client relationships by delivering outstanding customer experience
- Partner with the claims team to manage the claims process
- Provide clients with timely and accurate updates on insurance claims
- Develop and maintain strong client relationships to ensure trust and brand loyalty exists

**Skills and Experience**:

- Proven ability to build and maintain enduring relationships with clients and team members
- Proven experience either working in a corporate environment in broking or claims or a similar role
- Pro-active and solution orientated with a focus on delivering results
- Strong administration skills with high attention to detail
- Working knowledge of Microsoft Office
- Excellent time management skills and the ability to work under pressure
- Confident verbal and written communicator

**Benefits**
- Comprehensive reward and recognition programme
- Income protection and life benefit (T&Cs apply)
- Discounted personal insurance
- Yearly wellness contribution
- Clear career path and multiple development opportunities available

At Crombie Lockwood success doesn’t just happen, we make it happen. We’re always looking for new ways to do more and to be better, and that means hiring the best people, and wouldn’t it be great to have Crombie Lockwood on your CV?

**How to apply


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