Product Manager

13 hours ago


Auckland City, New Zealand Actionstep Full time

We are looking for a strong Product Manager to join our team and help us on our journey to become the SaaS practice management platform of choice for lawyers and law firms globally.

We empower our product teams to solve hard problems - customer problems and business problems - in ways that our customers love, yet work for our business. Our product teams are cross-functional and durable, comprised of a product manager, a product designer, and several engineers.

The product manager must contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. Additionally, the product manager is expected to track industry trends and the competitive landscape as they pertain to their product domain.

While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they must work through others to achieve them.

This job, as with the other roles on the product team, is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.

Key responsibilities include:

- Develop and implement product strategies based on business objectives and customer needs
- Perform discovery with Partners and Customers to uncover high-value problems and ideate against solutions.
- Leveraging a well-crafted strategy, build a roadmap that outlines the work required and outcomes expected from the Product team
- From the roadmap, maintain a backlog of shovel-ready work items for the team to execute against
- Collaborate with internal stakeholders and implementation partners on ideation, development priorities, and release planning
- Work directly with Sales and Partners to communicate the business value of product features and capabilities
- Act as a product champion externally and internally
- Identify, track and report on key metrics to drive future product development

**Requirements**:

- Strong sense of ownership around Product and Business outcomes
- The ability to ruthlessly prioritize and a strong bias for action
- The ability to learn quickly combined with an insatiable curiosity about customer and market needs
- Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
- Has experience navigating ambiguity and change with enthusiasm and a positive attitude
- Strong quantitative orientation a must; uses data and metrics to make sound product decisions but also understands how to collect and leverage qualitative feedback
- Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing.
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
- Proven ability to engage with other members of the product team, engineers, designers, and company leaders in a constructive and collaborative relationship.
- Bachelor’s degree or equivalent practical experience.
- 2 years working on SaaS technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher. B2B product experience a bonus

**Benefits**

We have a fantastic and inspirational working environment
- Flexible working
- Wear what you like to work.
- Take your birthday off.
- Unlimited PTO policy.
- $500 work from home signing bonus.
- Friday afternoon socials and frequent team building events.
- Relaxed and friendly team who genuinely care about each other
- Fantastic training and development opportunities.



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