Novotel Singapore On Stevens

5 months ago


Auckland City, New Zealand Novotel Singapore On Stevens Full time

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal. Our buzzing restaurant, Bistro Thirteen 50, welcomes guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand.

**Job Description**:
To assist the Head of Department in the daily management of the Front Office department - leading all work of Front Office team members, ensuring the efficient and effective operation of the department during shift while ensuring guest comfort and providing exceptional service at all times.

As our next Front Office Duty Manager, you will have:

- A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay;
- Proven leadership experience within a hotel environment;
- In lieu of the Front Office Manager, responsible for the smooth service, operations and well-being of the team and guests utilizing your leadership skills to do so.
- A team player - encouraging, training, empowering and developing your team to provide exceptional service.
- An advocate for Accors Live Limitless loyalty program - being proactive in driving strong results with the team.

**Qualifications**:

- Minimum of 3 years of relevant experience in the hotel industry.
- Possess a strong background in Front Office procedures and Opera PMS.
- Demonstrated leadership abilities, outstanding communication and interpersonal skills.

Additional Information
- Be apart of an exciting pre-opening Hotel team
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn
- Work Your Way - Flexibility to ensure a work life balance
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift & parking onsite
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
- Our commitment to Diversity & Inclusion:_
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._