Product Owner, Sector Digital Channels, Data and

2 weeks ago


New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity***

Our Sector Digital Channels team is the driving force behind change in our nationally enabled services. We're on a mission to create cost-effective and sustainable digital solutions that revolutionize accessibility. From user-friendly digital self-service options to seamless integration and automation, we're here to make life easier for the workforce.

We take pride in managing, delivering, and providing unwavering support for all our national external services. From Te Whatu Ora to Te Aka Whai Ora and Manatū Hauora, we've got our fingers on the pulse of it all. Plus, we're the champions of developing APIs that foster interconnectedness across systems used by external parties. It's like creating a symphony of seamless integration with the National Immunisation Register and Health Practitioner Index. Together, we're making a real impact.

**Mōu | About you**

As a Product Owner, you are the driving force behind maintaining and enhancing technology services that are revolutionizing the health sector.

Your expertise will be pivotal in defining, managing, and prioritising the product backlog, ensuring it is actionable and aligns with the product vision. You will represent the voice of the end users, identifying their needs and using this as a basis to select features for delivery and inclusion on the product roadmap. What's more, you will be collaborating with the cross functional product delivery team, defining user stories and acceptance criteria and ensure that completed features are fit for purpose.

The key areas of health where we are looking for our Product Owners are; immunisation, screening, disease management (contact tracing and public health operations), as well as outreach and direct communications.

**Ngā pūkenga me ngā wheako | Skills and experience**
- A relevant tertiary qualification or similar experience.
- Experience working in software development or product management.
- An analytical and enquiring mindset, with a willingness to ask probing questions to understand the underlying information.
- Preferable knowledge of product development, service design, design patterns, UX and modern engineering practices, or a willingness to build knowledge with relevant health sector experience.
- Preferable knowledge of the health sector and health information systems and processes.
- Experience with product backlogs and user stories or similar processes.
- Experience with Agile methodologies, process, and principles.
- Experience managing and influencing key stakeholders' expectations across all levels of an organisation.
- Excellent written and oral communication skills and the ability to explain information in a way that is readily understood, with the ability to sell the product vision to stakeholders across all levels.
- The ability to work in complex environments and with a wide range of diverse stakeholders that are internal and external to Te Whatu Ora.
- The ability to coach and mentor staff and stakeholders, and to work with people at all levels within the health sector.
- A demonstratable understanding of working within or experience of “digital business”, with new technologies and how they can enhance business productivity and customer experience.
- The ability to quickly assimilate new information or areas of work and come to an understanding of unfamiliar and complex concepts and environments.
- The ability to deliver results by influencing team members and working effectively at a fast pace with cross-functional and geographically distributed teams.
- A track record of innovation, proactivity, and resourcefulness; and a commitment to quality and continuous improvement.
- A focus on outcomes with the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the bet



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