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Ski & Snowboard Boot Fitter - Torpedo 7 Albany

4 months ago

Auckland City, New Zealand Torpedo7 Full time

Company Description

At Torpedo7 we live and breath the outdoors We believe in riding up hills and going flat out down snow-capped mountains. We believe waking up in a tent brings you one step closer to nature, to yourself and others. We believe that when you are carving a turn or hitting that jump its about finding your edge. We believe that sore muscles on Monday tell your stories - about where you've been and how much further you can go.

We’re also passionate about helping our customers feel the same. Because our team use our products, we pride ourselves on being able to help them choose exactly the right gear.

With 24 stores nationwide, Torpedo7 is continuing to grow. We offer a diverse range of quality products in bike, snow, outdoor, water sports, fitness and clothing and we love sharing our passion with others

**Job Description**:
We seek passionate full-time Ski Boot Fitters who realise that they are key to a great day on the slopes We currently have Fixed Term roles available for the Winter 2023 season

You have the opportunity to shape our customers experience by providing the proper boot fit for them and displaying exemplifying customer service.

Ski and Snowboard boot fitting is not all glory and powder though; your time is spent manhandling feet and then customising boots to fit feet that are as unique as a snowflake. It's a demanding but ultimately satisfying job.

The ideal applicant will be an avid skier or snowboarder with a technical mindset. You must possess strong customer service skills in person, be able to communicate effectively, and be able to maintain a positive attitude in a demanding environment.

Your key responsibility is to fit and mould ski/snow boots, recommend ski/snowboard options to customers and perform basic binding mounts of integrated ski systems and snowboards by:

- Recommending appropriate ski and snowboard boots based on ski ability and foot type
- Providing foot analysis and problem diagnosis
- Identifying customers’ needs and providing sound advice around piste, slack country and back country requirements
- Recommending appropriate ski and snowboard options based on ability, riding style and terrain
- Customize ski boot shells and liners
- Delivering the full experience and meeting sales targets.
- Making sure stock is on hand and merchandised well

**Qualifications**:
We are looking for people with;
- An obvious passion for the snow and outdoors.
- Ideally two previous seasons fitting and customizing ski boots, snow hardware and accessories.
- Knowledge of technical and non-technical aspects of various ski hard-good brands.
- Effective communication skills, oral and written.
- Strong sense of customer service and safety awareness.
- Knowledge of the brands we sell is certainly beneficial.

Additional Information

Working with us is not just a job, it's a way of life and when you're passionate about what you do work comes easily. We get a buzz from sharing this excitement and we know that it's just as important that we get out there too.

"SEE YOU OUT THERE"