Senior Technical Writer
18 hours ago
**Senior technical writers**
MEGA The Privacy Company provides global services from its head office in Auckland, New Zealand. Built with **Privacy by Design**, MEGA provides a range of end-to-end encrypted cloud storage and communications solutions for individuals and businesses.
We have grown to a global team of over 120 who are motivated by development of advanced products with cutting edge technology. MEGA supports more than 240 million registered users globally, a number that is rapidly growing, with desktop and mobile apps across all popular platforms. Documentation is delivered in all major languages.
**About the role**
As a senior technical writer, you will work closely with our product, engineering, design, and marketing teams, as well as with the MEGA technical founders.
Tasks include creating in-depth user guides, FAQs, technical overviews, and in-product help text. Documentation must be validated to ensure that product functionality is communicated accurately and consistently.
A content management system will be used for the lifecycle of technical documentation, including drafting, reviewing and publishing the material created.
You will work with the design team to create infographics that support and illustrate your documentation.
Part of a global team, you will report to the Engineering Manager, who is an inclusive, high performing leader.
This role can be remote, and we offer flexible work arrangements for employees based at our Auckland office.
**About you**
The role requires the ability to describe features and processes with clarity and efficiency, along with a great work ethic and intellectual curiosity.
You should be able to adapt rapidly to a changing industry and adjust your responsibilities, time and objectives accordingly. The ability to identify solutions for problems and weaknesses will be highly valued.
You have:
- The ability to write clearly and succinctly for multiple audiences in the right tone, whether formal or more casual, as needed.
- Excellent proofreading skills.
- Strong technical aptitude with the ability to quickly learn new concepts and tools.
- The ability to work quickly, efficiently, and multi-task.
- International cultural awareness.
- A relevant bachelor's degree (such as Technical Writing) or equivalent experience in Communication or Journalism roles.
- Two to five years of experience working as a Technical Writer or in a related position, preferably in a SaaS company.
**What MEGA offers**
Along with the freedom of flexible working, continuous development and opportunities for future growth, you’ll enjoy a competitive remuneration package.
This is a stable role within a secure industry, providing the opportunity to work with passionate and experienced people across the globe.
We have great and responsive leadership, a fun, hardworking team and plenty of ongoing learning opportunities that mean you’ll continue to grow with us.
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