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Truck Service Administrator

5 months ago

Auckland City, New Zealand Kings Recruitment Full time

Enthusiastic and Customer Focused Service Administrator
- Knowledge of vehicle servicing and repair
- Passionate about all that is automotive

**About the Role**:
Due to continued growth across our client’s dealership, on their behalf, we are seeking an experienced **Service Administrator **to join their customer facing service team. This team is motivated to provide customers with the most memorable and positive vehicle service experience each and every time.
- Meet and welcome customers
- Answer telephone and personal enquiries
- Communicate and coordinate between customers and the workshop team
- Schedule appointments, provide quotes and invoices for customers
- Accurately maintain all customer and vehicle records
- Provide warranty details to customers, tracking repair or maintenance status
- Ensure compliance with policy and procedures
- Accurately cost and invoice all works performed

**About You**:

- Ideally service administration experience within the automotive industry (preferably at a dealership level)
- Exceptional service and communication skills
- Confident and comfortable with problem solving
- Ability to work in a team environment
- Great organization and time management
- Able to have a bloody good laugh

Our client is a New Zealand owned and operated, market leader in new and used truck sales and after sales service. They have been established for more than 35 years, with 7 branches and 64 work bays across the North Island.

Boasting a team of more than 180 staff they still run with strong family values, people first: guaranteeing their continued success, productivity, and reputation. Being part of our client’s family offers YOU an exciting future in an environment that is steered by inclusive core values that foster individual responsibility and personal development.

This is an exciting career opportunity to work for a well-respected market leader who is always looking to the future.

TruckServAdmin - MY - May 2023