Custody Officer

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Authorised Officer for Station Support
- Based at Rangiora Police Station
- Band E
- Police Employee
- Permanent
- Locally Advertised Vacancy
- JR4788162

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role
An Authorised Officers (AO) is sought for Station Support. The role is mainly Monday to Friday 8am - 4pm, flexibility in hours is essential and this will be discussed with the successful applicant. Shift work may be involved from time to time due to operational requirements.
Public Counter duties will take up a large proportion of your time, this consists of, but not limited to, the taking of complaints, statements, handling and recording exhibits, and dealing with public inquiries. Other duties will also be guarding scenes, prisoner management, searching, auditing, transportation, and fleet management..
This position provides operational and administrative support and customer service. such as file management, customer service, public counter duties, telephony, data entry.
The role of the Authorised Officers is to provide a whole District support with Public Counter enquiries and recording of Complaints. These roles can also deal with custodial support to Police across the whole District.
The roles require the use of NIA and various Police programs.

**Skills**:

- Manage competing demands and expectations from a range of people
- Provide an effective and appropriate response to victims
- Manage conflict

He aha taau e kawe mai | What you’ll bring
Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

**Experience**:

- Ability to obtain and clearly communicate important information
- Ability to communicate with people from all parts of the community
- Ability to de - escalate situations where possible

Whakaritenga motuhake | Special requirements
- Current Authorised Officer Qualification
- Current PCT
- Applicants must be NZ or Australian citizens or have permanent residence in New Zealand
- Applicant must hold a full Class A New Zealand driver license

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

To view the position description for this role please copy and paste this link into a new browser:
Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community of practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $74,748 and $78,129 dependent on skills and experience relevant to the role.