Technical Product Manager

2 weeks ago

Wellington City, New Zealand New Zealand Ministry of Justice Full time

**Technical Product Manager**

**Permanent, Full Time**

**Wellington Based**

**Te Au Reka - Improving access to justice for all New Zealanders**

Te Au Reka represents the opportunity of a lifetime, making a profound difference to those who work in, and interact with, courts and tribunals. This new digital case management system will help modernise the administration of justice in Aotearoa New Zealand. It will replace highly manual, time-consuming, paper-based processes, transforming the way people access and experience justice in New Zealand.

Te Au Reka is a large, complex and unique programme, spanning courts and tribunals nationwide. In delivering Te Au Reka we're challenging traditional norms in search of more innovative ways of working. We explore, learn and adapt to overcome hurdles and take advantage of opportunities. We are a high functioning and collaborative team working in a fast-paced environment, motivated by the significance of this work and supporting each other to get it done. Te Au Reka is a game-changer and we care deeply about making it a success.

This is where you come in. We'll be implementing Te Au Reka over the next few years and are looking for people to be part of our team.

**Te Haeata/The Opportunity**

The Technical Product Manager role sits within the Digital and Information - Delivery team for Te Au Reka.

The Delivery team is responsible for providing support for the initial design and development of the Te Au Reka service, and then for ongoing operational management and support once the service is rolled out. The Delivery team will be a cross-functional team to ensure the ongoing Digital Service of Te Au Reka meets required business outcomes, delivers value and is able to be sustainably supported.

The Technical Product Manager role is responsible for the overall success of Te Au Reka support and ongoing continuous improvement. You will work directly with Business Stakeholders, our Digital teams, and our vendor to oversee the prioritisation and implementation of functionality. This role also includes management of a team of direct reports including a Support Analyst and Support Engineers.

You will enjoy working in transformational programmes of work, be experienced in managing ambiguity and value diversity of thought while respecting culture and traditions. You will contribute to creating an inclusive work environment where differences are acknowledged and respected, contributing to a strong team that delivers in a positive environment. If you thrive on delivering business outcomes and ensuring customer-centric service design is applied to everything you do, we want to hear from you

**Ō** pūkenga/Skills and Experience**

To be successful in the role, you will ideally have:

- Managing release using project or release management tools such as Azure DevOps, alongside experience with solutions based on serverless architecture e.g., Microsoft Azure.
- Providing technical leadership to a product and services development team with varying unit goals but shared organisational goals.
- Communicating with a wide range of audiences on a range of complex issues.
- Able to build and maintain a range of effective business relationships within an organisation and a wide network of professional relationships across organisations.

A sound understanding of the machinery of government and experience in Te Reo Māori would be advantageous.

**Mō mātou/**About us**

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

**Ngā painga o tēnei wāhi mahi/What's great about working here**

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

- flexible work hours where possible
- an online professional development portal
- access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

**Utu ā-tau/**Salary**

The appointing salary for this role will be between $116,904 and $163,344 based on skills and experience.

**Tono mai/Apply**

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