Shift Manager
17 hours ago
Role: BurgerFuel Shift Manager
Location: BurgerFuel Napier 70 Carlyle St Napier 4112
Welcome to the World of BurgerFuel where passion is celebrated, individuality is encouraged, and shifts are served up with a side of something special.
As a BurgerFuel Shift Manager you will work alongside the franchisee, be in charge of the store’s day to day operations, look after a team of high energy staff, create an exceptional customer experience, manage operational processes and of course, the burgers
What you’ll get:
Opportunity to burn. From here, the next possible steps could be Area Manager, HQ, Trainer or even to own your own BurgerFuel
Competitive pay rates starting from $29.70 for 40 hours / week
Access to first class training in multiple areas - we’re all about the up skill.
Be part of a kick-ass team culture, with strong company values.
Full support from this Kiwi brand + we’re flexible, we want to work in with YOUR life.
Enjoy our staff Reward & Recognition programme aka constant access to cool stuff.
Staff Meals
KEY RESPONSIBILITIES OF ROLE:
Being a BurgerFuel platoon leader and managing a team of elites is heavy duty and requires key responsibilities that assists us in our mission to serve up the best damn
gourmet burgers our customers have ever eaten.
- Complying with systems/manuals such as Food & Packaging Manual, Food Safety Plan, Kitchen Log Book and Prep List
- Adhering to and enforcing BurgerFuel policies and guidelines
- Responsible for food quality, customer service and cleanliness of the shift
- Opening and/or closing the store (Cash Up and Lock Up procedures)
- Assigning tasks to employees on shift and following up on completion
- Motivating employees to attain the highest standards
- Training employees on correct BurgerFuel procedures
- Ordering supplies and product (and addressing any issues regarding these)
- Taking and resolving customer complaints/feedback
- Communicating memos and other important information from Head Office
- Assisting with staff rosters and payroll as and when needed
- To be aware of any quality issues, especially relating to product safety and shelf life
- Ensure store and staff hygiene is maintained to the highest standard
- Attend and actively participate in weekly Shift Manager’s Meetings
- Must be on time and remain on site for entire shift
What skills you need:
Epic people & communication skills - keep the energy high
Exceptional time management & organizational skills
Ability to multitask, keep calm & solve problems under pressure.
Experience in a leadership position - management skills required; you’ll oversee between 15 - 20 staff.
Commitment to working in a high energy environment where weekends and nights are the norms.
Passion for providing an excellent customer experience.
That’s it - we’ll teach you the rest
Keen? Tell us why you’re the one for the job & give us a rundown of who you are. We want the REAL you, BurgerFuel is a place to express your personality - no box tickers here
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