Retail Assistant Mnagaer

3 months ago

Wellington City, New Zealand GK Ventures lTD Full time

We are seeking an experienced and motivated Retail Assistant Manager to support the Store Manager in leading our retail team. The successful candidate will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of store operations.

Key Responsibilities:

1. Sales and Customer Service:
- Assist in achieving sales targets and goals
- Provide exceptional customer service and resolve customer complaints
- Lead by example and coach sales associates on customer service and sales techniques
2. Store Operations:
- Maintain a high level of store appearance, organization, and safety
- Assist with inventory management, visual merchandising, and stockroom organization
- Ensure compliance with company policies and procedures
3. Team Management:
- Supervise and coach sales associates to achieve sales and customer service goals
- Assist with recruitment, training, and development of sales associates
- Foster a positive and inclusive work environment
4. Communication and Reporting:
- Communicate effectively with the Store Manager, sales associates, and customers
- Provide feedback and insights to improve store performance
- Assist with reporting sales, inventory, and customer feedback

Requirements:

- 1+ years of retail management experience
- Excellent communication, leadership, and customer service skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required

Working Conditions:

Work varied shifts, including evenings, weekends, and holidays

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