Hvac Engineer
2 weeks ago
About the Role We are in search of an HVAC Engineer to join our growing team. This position plays a key part in delivering high-quality installation, servicing, diagnostics, and repair work for air-conditioning and heat pump systems across residential and commercial sites. You’ll be hands-on with technical work, while also supporting marketing and business development. The role suits someone organised, technically skilled, customer-focused, and able to work independently. Key Tasks & Responsibilities 1. Installation & Technical Work ● Conduct site inspections and measurements prior to installation. ● Provide technical advice to clients on suitable systems (heat pumps, split systems, multi-splits, ducted systems, ventilation). ● Install air-conditioning systems according to manufacturer guidelines and industry standards. ● Connect electrical and refrigerant components (with support from subcontracted electricians or refrigerant technicians as required). ● Test, calibrate, and commission new units. ● Explain system operation, maintenance requirements, and warranty coverage to clients. ● Diagnose faults using appropriate tools and technical methods. ● Repair or replace components including compressors, motors, circuit boards, fans, pipes, or sensors. ● Carry out regular servicing, including filter cleaning, checking pressures, and ensuring optimal performance. 2. Maintenance & Servicing ● Schedule preventative maintenance visits with customers. ● Clean and disinfect indoor and outdoor units, coils, and filters. ● Check refrigerant levels, identify leaks, and ensure regulatory compliance. ● Inspect electrical wiring, drain lines, and safety components. ● Record all maintenance work and update service logs. ● Prepare service reports and recommendations for customers. 3. Business Development & Relationship Management ● Identify opportunities for new installations, upgrades, and service contracts. ● Build and maintain strong relationships with key customers, suppliers, and commercial partners. ● Assist in developing strategies to increase revenue and customer retention. ● Support preparation of proposals for commercial clients. ● Monitor customer needs and market trends to guide service offerings. ● Represent Mexi Cold professionally at customer sites, meetings, and industry interactions. ● Support business planning activities including goal setting, reviewing costs and project outcomes, and pricing strategy. ● Maintain relationships with suppliers and subcontractors. ● Identify new business opportunities (e.g., solar integration, smart home systems). ● Keep up-to-date with new HVAC technologies, brands, and regulations. 4. Marketing Support ● Support the creation and management of social media pages (Facebook, Instagram, Google Business). ● Provide photos and updates for posting. ● Request and respond to customer reviews online. ● Assist with website updates or Google Ads (if applicable). ● Help design promotional materials such as flyers or business cards. ● Contribute to small local advertising campaigns (online or printed). 5. Record keeping & Compliance ● Follow Mexi Cold’s health and safety procedures, including risk assessments and job safety plans. ● Maintain accurate records of equipment, maintenance work, and materials used. ● Schedule equipment calibration or certification renewals. ● Assist with maintaining business registrations, licences, and insurance. 6. Quoting, Invoicing & Procurement (in absence of owner) ● Prepare cost estimates and detailed quotes for installations or repairs. ● Order air conditioners, parts, equipment, and materials from suppliers. ● Compare supplier pricing, delivery times, and product features. ● Maintain stock of consumables (filters, fittings, cabling, refrigerant gas, etc.). ● Track expenses, keep receipts, and ensure job-related costs are accurately recorded. ● Create invoices and receipts for completed jobs. ● Assist with Xero accounting tasks (payroll, GST, employer deductions, bills, statements). 7. Customer Service & Communication (in absence of owner) ● Respond to customer calls, emails, and messages in a timely and professional manner. ● Schedule jobs and manage the daily work calendar with the team. ● Clearly communicate installation timelines, technical information, and pricing. ● Follow up after installations or servicing to ensure customer satisfaction. ● Handle warranty enquiries and coordinate after-care visits. ● Support the business in maintaining strong, long-term customer relationships. Skills, Experience & Qualifications Required Applicants must meet one of the following: ● A Diploma or Degree in Engineering, Electrical Trade, or Refrigeration/Air-Conditioning; or ● At least 3 years of relevant experience in HVAC installation, servicing, or repair Other requirements: ● Full NZ driver license ● Ability to read technical information, manuals, and specifications ● Strong diagnostic and problem-solving skills ● Experience preparing quotes and communicating with customers ● Ability to work independently and manage workflow ● Good organisational and digital skills (e.g., using apps, calendars, Xero) ● Ability to pass a pre-employment drug test ● Clean criminal record About You You’ll be reliable, professional, and committed to delivering quality workmanship. You enjoy working hands-on, can stay calm under pressure, and build strong relationships with clients. A positive attitude and willingness to learn new technologies is essential. About the Role Location: Auckland Employment Type: Full-time, permanent Hours: Minimum 30 hours per week, rostered Monday to Friday, with some weekend work as required. Pay Range: $33–$35 per hour (depending on experience) How to Apply Please apply with your CV and a brief cover letter outlining your experience. Applications close Monday 8th of December. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
