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Flm Technician

2 months ago


Whangarei, New Zealand North Tech & Security Services Limited Full time

Take advantage of this challenging and rewarding opportunity.
We pride ourselves on our passion for customer service and providing our team with fantastic opportunities for personal career growth.
We are driven by a culture of teamwork.
We are currently seeking applications from suitably experienced individuals for the role of FLM Technician.
We have 2 positions available.
Key accountabilities for the role include but are not limited to:

 Diagnosis and Maintenance of the hardware and system resetting 
 Perform preventative maintenance 
 Troubleshooting network connection, server, router, communication error with the system
 Resetting Routerâs Network Terminating Unit and other network related components
 Run different tests to diagnose faults like dispenser error, card reader error, receipt printer error by operating ATM software and perform manually if required by using tools
 Reconfigure hardware to resolve issues such as faults such, receipt printer jam, power failure, figure configuration, dispenser error, card reader error, receipt printer error
 Run different tests to diagnose faults of the software 
 Determine proper operation of various sensors in equipment, ensure proper operation of transport belts, pick module and dispenser shutter
 Ensuring that the security of system by regularly changing the safe, alarm codes, encryption keys and replacement of safe pin pad batter
 Providing technical assistance to other staff physically or remotely
 Analyzing, troubleshooting and correcting network problems remotely and on-site.
 Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems.
 File and print sharing.
 
 System Security. 
 Backing up data
 Checking connectivity of server to all computers in the company
 The network, operating systems and all applications function properly
 Successfully utilize all testing equipmentâs  
 To be in contact with the internet service providers (if and when required) to ensure that the roper functions of thehardware
 To update data and client details
 Maintaining all the client information and their data 
 Analysing and testing ATM machines, equipment and diagnose faults or technical errors
 Maintaining ATM in working condition by adjusting and resetting or reprogramming the system
 Diagnose and resolve network error including lost communications, cable and encryption keys.
 Diagnose and resolve server issues including routers NTU, modem, encryption key
 Replacement of pin pad battery
 Advising IT help desk or branch manager of various banks for right procedures to prevent breakdown.

 The Successful Candidate will need:

Flexibility to work rostered shifts Monday to Sunday
 Full training will be provided
 Relevant experience/knowlegde of FLM Technician OR Relevant IT Qualification