Customer Service Person

4 months ago


Auckland, New Zealand Twoticks Full time

About the opportunity:
Join a well-established training provider in Penrose, Auckland, with over 20 years of industry experience.
They are seeking a Full-time and Part-time Customer Services Administrator to contribute to their positive work environment.
If you value respect, honesty, and reliability, this role offers an exciting opportunity to liaise with customers, promote sales, and support instructors.
Role description:
As a Customer Services Administrator, you will play a key role in maintaining a safe and positive training environment.
Your tasks will include using customized systems for booking training, sending confirmations, following up sales leads, answering phones, and ensuring the site's cleanliness.
This role requires a can-do attitude and excellent customer interaction skills.
Responsibilities will include:

Attend the site promptly at 7 am, providing on-site assistance for walk-in sales inquiries and supporting health and safety.
Occasionally working in the Henderson-based office
Respond promptly to client inquiries via email and phone, maintaining the set response times.
Administer course materials, invoice training courses, and provide administrative support to instructors and management.
Greet clients, facilitate induction procedures, and maintain a clean and tidy training site.
Use customized systems for booking training, sending confirmations, and following up sales leads.

This role will suit someone with all or some of the following background/experience/qualities: 

Previous experience in a customer service role.
Excellent command of English and proficient typing skills (60 words per minute or more).
A full New Zealand driver's license, eligible to work in New Zealand, and without criminal convictions.
Xero experience for receiving payments and processing invoices.
Competency in Microsoft Office (Excel, Word, Outlook).

About the company:
Providing a second-to-none high standard of service to their customers is highly important for our client.
They deliver training in a variety of machinery and have a strong foothold in a niche market focused on Health and Safety.
Join a company that values its employees and offers a supportive team environment.
What they will offer

Respectful and positive workplace culture.
Opportunities for personal and professional development.
Competitive remuneration and benefits.
Social club participation.
Full-time position (40 hours per week) with occasional Saturday work and team dinner meetings.
Part-time position (20 hours per week) 

To find out more:
If you are interested in finding out more about the role, please apply via the link.
If you have any specific questions, please advise in your cover letter or email us at enquiries@twoticks.co.nz



  • Auckland, New Zealand Botany Vehicle Service 2004 Limited Full time

    We are an Auckland-based auto repair company offering a range of services. Now we are hiring a customer service manager to join our dynamic team. - This is a permanent, full-time role based in Auckland, New Zealand. - The hourly rate ranges from $30 to $35, depending on your experience, with a guaranteed minimum of 30 working hours per week.   Key...


  • Auckland, New Zealand TwoTicks Full time

    About the opportunity: Join a well-established training provider in Henderson, Auckland, with over 20 years of industry experience. They are seeking a Full-time Customer Services Administrator to contribute to their positive work environment. If you value respect, honesty, and reliability, this role offers an exciting opportunity to liaise with customers,...


  • Auckland, New Zealand TwoTicks Full time

    About the opportunity: Join a well-established training provider in Penrose, Auckland, with over 20 years of industry experience. They are seeking a Full-time and Part-time Customer Services Administrator to contribute to their positive work environment. If you value respect, honesty, and reliability, this role offers an exciting opportunity to liaise with...


  • Auckland City, New Zealand TwoTicks Full time

    About the opportunity: Join a well-established training provider in Henderson, Auckland, with over 20 years of industry experience. They are seeking a Full-time Customer Services Administrator to contribute to their positive work environment. If you value respect, honesty, and reliability, this role offers an exciting opportunity to liaise with customers,...


  • Auckland City, New Zealand NZ Blood Service (NZBS) Full time

    Permanent Full time - Auckland - A role with a difference Are you an experienced Driver with excellent customer service skills looking for a role with a difference? **About the role** Working as part of our blood collection team, this is a unique role involving the safe transportation of staff, donors and products to and from collection venues within the...

  • Service Technician

    4 months ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    **Here is what you will be doing**: fitting and balancing tyres on customers vehicle puncture repair of customers tyres adhere to all company procedures and practices while carrying out your duties do free checks on all customers vehicles promote company services and products where appropriate comply with Tony's Tyres HSE policy and promote" Safety First"...


  • Auckland, New Zealand Wheelchair Transport Service, Inc. Full time

    We are looking for a staff to start immediately.The position will be a mixture of customer service and grooming the vans. The position will be between 30-40hrs a week.It's a great team to work for and a perfect job for backpacking or short term employment.Please note you will be doing a mixture of grooming vans and customer service. You will need basic...

  • Service Technician

    4 months ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    Here is what you will be doing: - fitting and balancing tyres on customers vehicle - puncture repair of customers tyres - adhere to all company procedures and practices while carrying out your duties - do free checks on all customers vehicles - promote company services and products where appropriate - comply with Tony's Tyres HSE policy and promote" Safety...

  • Service Technician

    4 weeks ago


    Auckland, New Zealand Tony'S Tyre Service Full time

    Are you a passionate person with a stellar work ethic? Join us here at Tony's Tyres as Service Technician in our Glenfield store. No experience necessary - just a great attitude and willingness to learn! Here at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 years! We are founded on providing exceptional customer service, the...

  • Service Technician

    4 weeks ago


    Auckland, New Zealand Tony'S Tyre Service Full time

    Are you a passionate person with a stellar work ethic? Join us here at Tony's Tyres as Service Technician in our Glenfield store. No experience necessary - just a great attitude and willingness to learn! Here at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 years! We are founded on providing exceptional customer service, the...

  • Service Technician

    1 month ago


    Auckland, New Zealand Tony'S Tyre Service Full time

    Are you a passionate person with a stellar work ethic?Join us here at Tony's Tyres as Service Technician in our Glenfield store.No experience necessary - just a great attitude and willingness to learn!Here at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 years!We are founded on providing exceptional customer service, the highest...

  • Service Technician

    1 month ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    **_Are you a passionate person with a stellar work ethic? Join us here at Tony's Tyres as Service Technician in our Glenfield store. No experience necessary - just a great attitude and willingness to learn!_** Here at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 years! We are founded on providing exceptional customer service, the...

  • Service Technician

    5 months ago


    Auckland City, New Zealand Tony's Tyre Service Full time

    **Here is what you will be doing**: **Workshop** - Perform wheel alignments on vehicles utilizing the wheel alignment computer for accurate assessment and adjustment to correct vehicle road handling performance. - Check, adjust, balance and align steering and suspension on passenger vehicles for optimum road handling. - Advanced technicians may be required...

  • Driver/service Person

    4 months ago


    Auckland City, New Zealand Working In Full time

    We are looking for experienced truck drivers to join the hardworking and passionate team to work within Auckland. Our team all drive New Zealand new trucks with great hours and fantastic pay $$$. You need Drivers Licence Class 2 or equivalent and 12 months of relevant experience to drive with us. We have full time opportunities for truck drivers working out...

  • Customs Officers

    1 month ago


    Auckland City, New Zealand New Zealand Customs Service Full time

    Looking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? - Want interesting career progression opportunities - professional development and training? The Maritime Group has been established to protect and promote New Zealand's interests in the maritime border environment;...


  • Auckland City, New Zealand Auto Max Cars Limited Full time

    Join Our Team as a Customer Service Manager! Are you a car enthusiast with a passion for sales? We're looking for someone like you to join our dynamic team at Automax Cars Takanini. **About Us**: At Automax Cars, Takanini we've built a reputation for offering top-quality second-hand cars. We're on the lookout for a motivated and customer-focused person to...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    Ever thought about joining Te Mana Ārai | Customs? - Want to be part of the team that helps protect New Zealand's borders? - Get your career started with Te Mana Ārai | Customs! Based at Auckland International Airport, our Assistant Customs Officers play a vital role in welcoming and farewelling all international passengers. This is an excellent...

  • Customer Service

    1 month ago


    Auckland City, New Zealand OTM group Full time

    Had it up to here with constantly being micromanaged without any chances to advance in your career? Take those awesome customer service and people skills you've honed in the retail world and bring them to a positive and collaborative environment! OTM Group, based in the heart of Grey Lynn, Auckland, is a rapidly growing sales and marketing agency that's...


  • Auckland City, New Zealand Muaz Holdings Limited Full time

    Muaz Holdings Limited trading as Jet Cars is currently recruiting for the full-time position of Customer Service Managers. Jet Cars in Auckland has been operative since 2012 and we have a reputation for the sale of Japanese and European imports. We are on the look out for committed Customer Service Managers to serve and manage our clients and after...


  • Auckland, New Zealand Datamine Limited Full time

    Seeking: An outgoing cafe/bar service person for part-time regular hours at Kanteen in Parnell! No weekends! We have a warm and cozy local venue where you can join an awesome team who is fun and works well together. We have built a loyal customer base by offering a wonderful environment for a drink or coffee with outstanding food, and unbelievable...