Senior Managed Services Engineer L3 UC/CX Expert
3 days ago
Christchurch, Canterbury, New Zealand
NTT DATA, Inc.
Full-time
NZD 120,000 - NZD 170,000 Contract
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
NTT DATA, Inc. seeks an experienced Managed Services Engineer L3 to provide proactive UC/CX support and incident management for enterprise clients. You will lead complex troubleshooting, root-cause analysis, and cross-functional collaboration.
The role requires strong ITIL knowledge, 7+ years in collaboration and contact centre environments, and the ability to mentor junior engineers while maintaining service excellence.