Desktop Support Engineer

4 weeks ago

Auckland, Auckland, New Zealand EIL Global Full time
Skills:
Windows OS troubleshooting, Active Directory management, Microsoft Office Suite support, Remote desktop tools, Networking fundamentals, Hardware diagnostics and repair, desktop support, imaging and reimaging,

Company Overview

EIL Global IT Solutions and Services Pvt Ltd is at the forefront of delivering cutting-edge IT services across Asia Pacific and EMEA regions. With a strong presence in desktop, server, network, and data center technologies, EIL Global is dedicated to facilitating digital transformations through comprehensive professional and managed services. Headquartered in Adelaide, Australia, we offer innovative solutions including AIOPS, AI-based workforce automation, and blockchain solutions, serving a diverse clientele across our global offices.

Job Overview

We are seeking a Mid-Level Desktop Support Engineer to join our dynamic team at EIL Global IT Solutions and Services Pvt Ltd. This part-time, contract, or freelance position is available in multiple locations across New Zealand, including Auckland, Nelson, Wellington City, Christchurch, Whangarei, Dunedin, and Napier. As a Desktop Support Engineer, you will leverage your expertise to ensure seamless IT support and maintenance, contributing to the efficient functioning of our clients' IT environments.

Qualifications And Skills
  • Proficient in Windows OS troubleshooting, capable of resolving user and software related issues with minimal supervision.
  • Experience with Active Directory management, including user account creation, permissions management, and group policy administration.
  • Strong skills in Microsoft Office Suite support, able to address a wide range of user queries and technical issues effectively.
  • Proficiency in using remote desktop tools to provide efficient support to end-users, ensuring prompt problem resolution.
  • Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and the ability to troubleshoot connectivity issues.
  • Experience with hardware diagnostics and repair, including component replacement and peripheral setup.
  • Must have experience in desktop support, delivering high-quality IT services in a fast-paced environment.
  • Ability to perform imaging and reimaging of desktops and laptops, ensuring quick deployment and recovery of systems.

Roles And Responsibilities
  • Provide efficient and effective on-site and remote technical support for desktop systems, software, and hardware.
  • Diagnose and resolve technical issues related to Windows operating systems and related software applications.
  • Manage and maintain Active Directory accounts, configuring user permissions and enforcing security protocols.
  • Assist users with Microsoft Office Suite queries and provide solutions for technical challenges faced.
  • Utilize remote desktop tools to deliver fast resolution times to end-user reported issues and requests.
  • Conduct regular hardware diagnostics, perform necessary repairs, and coordinate with vendors for warranty services.
  • Lead imaging and reimaging processes for workstations, ensuring streamlined installation and maintenance of systems.
  • Collaborate with network and server teams to ensure cohesive delivery of IT infrastructure support to clients.

If interested please share CV or references to della.joseph@eilglobal.com.
#J-18808-Ljbffr

  • Desktop Support Engineer

    6 days ago

    Auckland, Auckland, New Zealand Eil Global Full time

    Company OverviewEIL Global IT Solutions and Services Pvt Ltd is at the forefront of delivering cutting-edge IT services across Asia Pacific and EMEA regions.With a strong presence in desktop, server, network, and data center technologies, EIL Global is dedicated to facilitating digital transformations through comprehensive professional and managed...

  • Desktop & Network Support Engineer

    3 days ago

    Auckland, Auckland, New Zealand Eil Global Full time

    Join to apply for the Desktop & Network Support Engineer role at EIL Global2 days ago Be among the first 25 applicantsJoin to apply for the Desktop & Network Support Engineer role at EIL GlobalSkills:imaging, Troubleshooting, Active Directory, Desktop Support Management, Asset Management, SCCM, Windows Administration, Network Troubleshooting,Company...

  • IT Support Specialist

    1 week ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    About the RoleWe are seeking a skilled and motivated IT professional to join our team in Auckland as a Desktop EUC L1 Engineer. This role will involve providing onsite support services to our clients, ensuring that their desktops, servers, and networks are running smoothly.

  • Desktop & Network Support Engineer

    4 days ago

    Auckland, Auckland, New Zealand EIL Global Full time

    Join to apply for the Desktop & Network Support Engineer role at EIL Global2 days ago Be among the first 25 applicantsJoin to apply for the Desktop & Network Support Engineer role at EIL GlobalSkills:imaging, Troubleshooting, Active Directory, Desktop Support Management, Asset Management, SCCM, Windows Administration, Network Troubleshooting,Company...

  • Desktop Support Technician

    1 week ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    Job OverviewWe are seeking a Junior Desktop Network Support Engineer to provide essential support in managing and troubleshooting desktops and network issues, contributing to seamless IT infrastructure performance.

  • Desktop & Network Support Engineer

    1 week ago

    Auckland, Auckland, New Zealand Eil Global Full time

    Company OverviewEIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia, offers cutting-edge IT services across Asia Pacific and EMEA.We specialize in supporting enterprises in their digital transformation journey through professional and managed services across IT Infrastructure, emphasizing technologies like AIOPS, AI-based...

  • Desktop Support Specialist

    1 week ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    Desktop Support SpecialistWe are looking for a highly skilled Desktop Support Engineer to join our team. In this role, you will be responsible for providing top-notch desktop support to our users, ensuring seamless connectivity and peak performance of our desktop hardware and software.Responsibilities:Diagnose and resolve technical issues related to desktop...

  • Network & Desktop Support Engineer - New Zealand

    6 days ago

    Auckland, Auckland, New Zealand Mnl Technologies Pty Ltd Full time

    Exciting Opportunity: Network & Desktop Support Engineer WantedPassionate about troubleshooting, network optimization, and top-tier desktop assistance?Join usResponsibilities:Diagnose network issues for seamless connectivity.Maintain desktop hardware/software for peak performance.Collaborate across teams to enhance IT infrastructure.Provide top-notch...

  • Desktop and Network Engineer

    7 days ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    We are looking for a talented Desktop and Network Engineer to drive the optimization and improvement of our IT infrastructure.Job Description:Network Diagnostics and Maintenance: Identify and resolve network-related issues to ensure seamless connectivity.Desktop System Administration: Manage and maintain desktop hardware and software to guarantee optimal...

  • Desktop Support Specialist

    2 days ago

    Auckland, Auckland, New Zealand beBee Careers Full time

    About the RoleWe are seeking a skilled Desktop Support Engineer to join our dynamic team.This part-time, contract, or freelance position is available in multiple locations across New Zealand.As a Desktop Support Engineer, you will leverage your expertise to ensure seamless IT support and maintenance, contributing to the efficient functioning of our clients'...