IT Service Desk Specialist

3 days ago

Dunedin, Otago, New Zealand HCLTech - Australia and New Zealand Full-time NZD 60,000 - NZD 75,000 Contract

HCLTech in Dunedin, NZ is seeking a Service Desk professional with 2–3 years of experience in hardware, software and network support. The role is permanent and involves multi-channel user assistance, incident logging, and adherence to SOPs.

You will diagnose issues, coordinate with higher-level teams, and manage user accounts while performing routine remote support and device provisioning in a global, virtual-first environment.