Senior Program Lead — Instructor Experience
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Les Mills is seeking a Sr. Program Lead and Instructor Experience Support on a fixed-term 12-month basis. You will lead instructor support, manage escalations, and deliver white-glove service for sponsored athletes while coordinating with global teams.
You’ll enable Tier 1 support through training, help shape operating models, and align stakeholders across Customer Care, Partnerships, Marketing, Digital, Technology and Operations to drive service readiness.