Client Coordinator

5 days ago


Hamilton, Waikato, New Zealand FUJIFILM Holdings America Corporation Full time
Position Overview

The Client Coordinator Administrative Assistant will provide comprehensive assistance and support to the program management team as well as facilitating client-facing site visits and coordinating internal and external events. This role is key to ensuring smooth operations and exceptional client interactions while supporting client-facing teams in significant matters requiring their attention.

Company Overview

The work we do at FUJIFILM Diosynth Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people's lives. Join FDB and help create the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what FUJIFILM Diosynth Biotechnologies calls Genki.

Job Description

Essential Functions:

  • Coordinate client-facing interactions during site visits
  • Plan and manage resources such as rooms, meals, and logistics for events
  • Develop detailed agendas for client visits
  • Conduct gembas to gather insights before site visits
  • Collaborate with the commercial team to identify visit participants
  • Organize visit preparation meetings with subject matter experts (SMEs)
  • Manage and communicate the visit calendar to ensure visibility of upcoming visits
  • Ensure SLT members are prepared and briefed
  • Assist in the coordination of daily workflow, and may supervise or train other support staff or student employees
  • Perform data entry and participate in operations projects and programs
  • Organize, schedule, and plan travel arrangements for staff and visitors
  • Plan functions and supervise operations events
  • Provide support for preparation and compilation of reports, presentations, and data management functions
  • Serve as back-up and coordinate with other Administrative Assistants as required
  • All other duties as assigned

Required Skills & Abilities:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions
  • Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
  • Ability to solve practical problems with limited standardization
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Strong organizational skills, detail-oriented, and accurate
  • Ability to multi-task and prioritize work assignments with little supervision
  • Excellent interpersonal and communication skills
  • Ability to work collectively with administrative team members and collaborate with multiple teams

Working Conditions & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

  • Experience prolonged sitting, some bending, stooping, and stretching
  • Ability to lift up to 30 pounds
  • Use hand-eye coordination and manual dexterity to operate office equipment

Qualifications:

High school diploma or general education degree (GED) and two years of related experience

Preferred Qualifications:

  • Bachelor's Degree in Business or related field
  • Additional certification in event planning or project management
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