Receptionist | Mon

3 weeks ago

Auckland, Auckland, New Zealand 1300SMILES Ltd Full time
Company Description

Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.

Job Description

Lumino Dental on the Shore are currently on the lookout for an experienced Receptionist to join the team

We are a high-performing team of professionals who take great pride in the services and care we provide our patients.

As one of our receptionists, you will be the friendly face that our patients see when they enter our doors and the voice they hear when they call our practice. A typical day will see you assisting our patients with their enquiries, generating, and confirming appointment bookings for our clinicians, payment processing, banking, and other ad hoc administrative duties.

This is a fast-paced role where no two days are the same. Therefore we require an experienced receptionist, ideally with experience working within the healthcare industry.

The hours for the role are below:

  • Monday: 8am - 5pm
  • Tuesday: 8am - 5pm
  • Wednesday: 8am - 5pm
  • Thursday: 8am - 7pm
  • Friday: 8am - 3pm

Responsibilities

  • Greet patients in person and over the phone in a friendly and professional manner.
  • Respond to patient emails and queries.
  • Process payments and book appointments.
  • Maintain accurate patient records and filing systems.
Qualifications
  • Previous receptionist experience is preferred, ideally within the medical industry.
  • Excellent customer service and communication skills.
  • Proficiency in using computer software applications.
  • Experience with file keeping and data entry.
  • Ability to work in a fast-paced environment.
Additional Information

The Location

Lumino Dental on the Shore is located on Auckland's North Shore. Based in Albany, you will be close to Rosedale Park and local eateries for some great lunchtime outings.

Applying with Us? Here's What to Expect

We know your time is valuable, so we've made the first step quick and easy. Once you apply, you'll receive an automatic email with a few simple questions. It's a relaxed chat—no pressure Answer at your convenience, and as soon as we receive your responses, we'll be in touch to keep the process moving quickly.

Check your inbox—we're excited to connect with you

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