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Food and Beverage Supervisor

4 weeks ago

Christchurch, Canterbury, New Zealand HIND Management Full time

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too

Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.

Above all, we're looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that's passionate about putting people first.

About The Role

An opportunity awaits for Full Time Food and Beverage Supervisor at our restaurant.

Ideally, you will have experience in a similar role, a passion for exceeding our diners' expectations, and great knowledge of food and beverages. We are looking for someone who is passionate and has the enthusiasm that will inspire a team of restaurant and beverage superstars.

This is a hands-on role which requires leadership skills, the ability to remain calm under pressure whilst leading a busy restaurant and bar team to ensure exceptional service.

The successful candidate will have experience as a Supervisor or be ready to take that next step with three years or more of food and beverage experience. You will be familiar with Sale of Liquor responsibilities. We appreciate and value every one of our team members, and the person in this position will demonstrate true leadership skills by encouraging and supporting the team through their chosen career.

This is a full-time role based at Sudima Christchurch Airport. The pay rate is $27.25 per hour with a guaranteed minimum of 30 hours per week.

In this role you will:

  • Delegate tasks to restaurant staff and supervise their performance
  • Maintain a fully-stocked inventory and order food supplies, as needed
  • Manage dining reservations
  • Help staff resolve on-the-job challenges
  • Track daily costs and revenues
  • Balance the cash register at the end of the shift
  • Coordinate with suppliers as they deliver food product orders
  • Ensure client satisfaction and gracefully handle any complaints
  • Open or close the restaurant (when responsible for the first or last shift)
  • Report maintenance and training needs

Minimum Requirements:

  • 2-3 years experience in F&B service
  • Previous Supervisor experience preferred
  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
  • At least one year of relevant experience may substitute for the formal qualifications listed above.
  • Excellent communicator
  • Understanding of Sale of Liquor Act
  • Exudes attentive, friendly and professional service
  • Excellent wine, beer, and cocktail knowledge
  • Highly organized and plans ahead
  • Can work on a rotating roster 7 days a week, comfortable working early mornings (5.30am start)
  • Candidates must already have the legal right to work in New Zealand to be considered for the role.

He kura te tangata - We are all valued

As an Employer of Choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars, and spas across our network - not just for you, but in some cases your friends and family too

  • Fantastic employee discounts at our hotels, restaurants, and spas across New Zealand
  • Kaikōura has an attractive work-life balance, with close proximity to the sea and marine activities. Surfing, fishing, scuba diving, and outdoor adventure are just some of the activities the area boasts
  • A relocation package for the right candidate
  • Staff uniform and meals on duty provided
  • Develop your Te Reo and cultural responsiveness with the hotel being part owned by the local iwi and being situated in the growing cultural hub for the South Island
  • Family and friends rates within our network of hotels
  • Excellent reward & recognition events
  • Long service and anniversary gifts and benefits
  • Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
  • Wellbeing programme including health insurance discounts
  • Paid training and individual Employee Development Plans
  • Training towards NZQA qualifications and our very own online digital learning platform

Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

Nau mai, haere mai, tauti mai

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

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