Leased Services Delivery Specialist

3 weeks ago

Auckland, Auckland, New Zealand Auckland Airport Full time

Digital Operations & Infrastructure – Auckland Airport

Drive Innovative Connectivity & Commercial Success

Are you ready to bring your expertise in IT, networking, and vendor management to a fast-paced, high-impact environment at New Zealand's largest airport? We're looking for a Leased Services Delivery Specialist to help shape Auckland Airport's leased services, ensuring top-tier performance, growth, and seamless collaboration with our critical technology partners.

Why This Role?

  1. Strategic Impact: Take ownership of the commercial performance for 400+ airport leased services. From Fibre and Wi-Fi networks to Digital Signage, you'll help optimize revenue, profitability, and customer satisfaction.
  2. End-to-End Delivery: Manage vendor relationships—negotiating contracts, tracking performance SLAs, and championing a "People First" approach to Health & Safety.
  3. Innovate & Grow: Partner with finance, technology, and operations teams to build robust business cases and future-proof solutions in a 24/7 operational setting.

What You'll Do

  1. Commercial Management: Oversee leased services budgets and drive opportunities for growth and profitability.
  2. Vendor & Project Coordination: Collaborate with key telco/technology providers, negotiating contracts and ensuring top-notch service delivery.
  3. Service Catalogue: Define and refine the end-to-end leased services offering, ensuring it meets evolving customer and operational needs.
  4. Stakeholder Engagement: Liaise with multiple internal teams (Finance, Operations, Digital) and external parties (Airlines, Property/Retail tenants, Government Agencies) to keep everything running smoothly.

What You'll Bring

  1. Technical & Commercial Know-How: At least 3 years of IT experience, particularly in networking, telco, or voice services—plus solid business acumen.
  2. Collaboration & Communication: You thrive on building relationships at all levels and can negotiate effectively for win-win outcomes.
  3. Problem-Solving Mindset: Comfort juggling a diverse portfolio of services in a high-pressure environment, always seeking opportunities for improvement.

Commitment to Our Values

  1. Tātou tātou (All In): You engage others with empathy, support, and a customer-first mindset.
  2. Kōkiri Tahi (Know How): You learn fast, share your skills, and collaborate to solve challenges.
  3. Karawhiua (Let's Go): You act with integrity, deliver results, and keep the momentum going.

Why Auckland Airport?

Join a vibrant and diverse team driving the future of air travel in Aotearoa. At Auckland Airport, we empower our people to do their best work through innovation, collaboration, and a "People First" culture that prioritises wellbeing and growth.

Ready to Apply?

If you're excited by the opportunity to elevate Auckland Airport's leased services and tackle real-world challenges with creativity and commercial savvy, we'd love to hear from you. Bring your IT expertise, business insight, and passion for delivering excellence—together, we'll keep our airport connected, resilient, and ready for tomorrow.

Apply now or contact our recruitment team for more information. We look forward to welcoming you on board

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