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Customer Service Representative
1 month ago
Are you experienced in debt recovery or customer service?
We're actively seeking driven individuals to join our dynamic, tight-knit team. Whether you're a seasoned call centre professional or a customer service expert, we have full-time positions available immediately.
Our company, based in Wellington CBD, specializes in providing credit-related services to our clients. As a Customer Service Representative, you will focus on effectively communicating with our clients' customers over the phone.
Your main responsibilities will include negotiating repayment of overdue accounts and collaborating closely with colleagues to achieve optimal outcomes.
Expect each day to bring new challenges, opportunities for learning, and avenues for career progression.
Enjoy a competitive base salary in a prime location with convenient access to public transport.
Our weekday schedule runs from Monday to Friday, between 8:00 am and 4:30 pm, allowing you to enjoy your weekends.
Key Skills and Qualifications:
- A customer service orientation with a high level of empathy and understanding for individuals facing challenging circumstances
- Punctuality, reliability, and a mature attitude towards work
- Excellent verbal communication skills—confident, articulate, and possessing a good sense of humour
- Intermediate to advanced computer proficiency
- Previous experience in debt recovery or customer service
- Strong written and verbal communication abilities
- Negotiation skills and the ability to think on your feet
- Resilience, strong work ethic, and meticulous attention to detail
- Capability to thrive under pressure, adhere to processes, and meet deadlines
- Drive to achieve outstanding results with a positive, team-oriented demeanor
Please note: Applicants must be residing in New Zealand and possess valid working rights to be considered for this position.
If you're ready to bring your skills and enthusiasm to our team, apply now and embark on an exciting journey with us
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