Business Analyst

3 days ago

Tauranga, Bay of Plenty, New Zealand Zespri International Full time

Kō wai mātou? Who are we?

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

He aha te mahi? What's the role?

Based in our Mount Maunganui Head Office, we are looking for a Business Analyst to enable Zespri's growth journey acting as guardians of value in efforts to discover new digital solutions. The primary purpose of the Business Analyst role is to provide the "glue" between the Business, Change Team and Technology Teams. They are responsible for identifying and documenting current state and then working with the business, the wider Solution Delivery Team and vendors to identify and document future state including requirements. The Business Analyst will work closely with other members of the digital team and business subject matter experts to enable the business users to perform their roles efficiently and effectively.

Key Responsibilities include:

  • Identifying, monitoring and reviewing the objectives and key results for the business unit and the upstream/downstream functions to drive prioritization decisions for digital initiatives.
  • Ensuring: i) strategic alignment, ii) generation of business value, iii) adoption of lean-agile practices, and iv) availability of capacity.
  • Eliciting, analysing and documenting business requirements.
  • Developing scenario models & capturing metrics to support decision making.

This will be accomplished through:

  • Establishing business relationships with the respective functional units within Zespri
  • Creating detailed business analysis, outlining problems, opportunities and solutions
  • Working with functional units to translate and simplify their requirements
  • Conducting analysis and research on their business problems
  • Assisting with the introduction of solutions to the respective business unit
  • Designing, implementing and supporting business application software

Core Responsibilities

Business Engagement

  • Build relationships with key stakeholders to facilitate and enable optimal levels of solution design input and application management support.
  • Be a consultant for Internal Stakeholders, providing global business process guidance and advice with regards to the relevant core systems and supporting systems.
  • Facilitate a collaborative environment where ideas and viewpoints can be tabled, discussed, and recommendations made to management.
  • Contribute to relevant application governance forums, (e.g. Technical Design Authority and Design Integration Forum) and solution roadmaps when required.
  • Effectively communicate insights and plans to cross-functional team members and management.
  • Work with the business representative(s) and/or stakeholder(s) to ensure there is consensus regarding the scope and requirements of solution deliverables.

Business Analysis

  • Leading and facilitating stakeholder workshops and interviews to feed into business requirements, pain points and potential solutions.
  • Perform cost-benefit, and return on investment, analyses
  • Gathering and analysis of data to support decision-making and identify trends and insights.
  • Documenting current and future state business processes to allow the streamline of operations and enhance efficiency
  • Overseeing the implementation of processes and solutions to ensure they meet the business needs.

Continuous Improvement

  • Work with the business stakeholders to identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
  • Foster a culture of continuous improvement by encouraging feedback and suggestions from team members and stakeholders.

Ko wai koe? Who are you?

We are looking for a strong communicator who is able to analyze user requirements and translate them into business processes. You will have a strong background in designing and facilitating workshops and is able to empathize with user business needs. You will also possess the following:

  • Supply Chain Experience or Food Safety Quality Experience
  • Strong understanding of the different SDLC methodologies (Waterfall, Agile etc.) and the ability to work in any of the respective approaches.
  • Strong understanding of relational database structures, theories, principles, and practices
  • 2 years ERP experience, ideally SAP ERP
  • Knowledge of agile and design thinking methodologies (desired: minimum 1 year of experience working with these methodologies or certification in SAFe)
  • Experience with Signavio
  • Experience in the delivery of Cloud Based Solutions (e.g. Success Factors, C/4HANA etc) and other non-SAP best of breed solutions

He aha e tika ai a Zespri? Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.

  • Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity
  • FlexWELL flexible work ethos; WFH & the office.
  • Additional paid annual leave day per year (Zespri Day).
  • Additional paid volunteer day to volunteer within your community (Volunteer Time).
  • Global Life and Permanent Disability Insurance.
  • Group Medical Insurance benefits.
  • Convenient Mount Maunganui office location, with free onsite parking.
  • Your daily dose of Vitamin C with free kiwifruit

Tono mai inaianei Apply Now Applications close 8 April 2025.

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at careers@zespri.com.

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