Scheduling Services Team Support Officer

• Full-time 37.5 hours per week (1.0 FTE)
• Continuing (permanent) position
• Generous annual leave provisions and professional development opportunities

Āu Mahi | What You Will Do
Are you someone who thrives in a dynamic, fast-paced environment? As a Scheduling Services Support Officer, you'll play a pivotal role in ensuring the efficient coordination of scheduling and examination services across the University of Canterbury.

In this role, you'll manage ad-hoc booking requests, liaise with internal and external stakeholders, and ensure examinations run smoothly and effectively. You'll also provide exceptional support to students during key periods, such as enrolment and examinations.

This role offers variety, with no two days the same. From coordinating schedules and events to supporting the examination process, you'll play a key part in ensuring UC's operational excellence and student success.

Mōu | Who You Are
You will have at least 3-5 years of administrative experience, as well as:

• Excellent communication skills, both written and verbal.
• Enjoys working with a variety of people and building strong relationships.
• Thrives in a role where every day is different and brings new challenges.
• Is highly organised and can manage competing priorities with ease.
• Computer literate and competent user of all Microsoft Office programmes, particularly Excel and Word.
• Experience working in a tertiary environment or experience of academic processes is desirable.
• Brings a positive attitude and works well both independently and in a team.
• Experience with different scheduling systems such as Time Edit is preferred but not essential - training will be provided.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

If you're a people-focused problem-solver who loves variety and making a difference, we want to hear from you

Mahi Ngātahi | Who You Will Work With
You will be working with a dedicated team of scheduling superstars, responsible for the University course timetable, examinations, student accessibility arrangements, and ad-hoc bookings. Each team member has designated portfolios, making them subject matter experts in all things scheduling. We work in a fast-paced environment, where teamwork and providing support to one another is our priority.

Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga, and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, making UC a great place to work and study.

We are committed to accessible higher education, service to the community, and the encouragement of talent without barriers of distance, wealth, class, gender, or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good, and determined to make a difference in the world.

The closing date for this position is: 2 February 2025 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume. Please note, we do not accept applications by email; however, we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand, then you may also be considered.