National Manager

• Competitive Base Salary + Retention Incentive Programme + Company Vehicle + Company Benefits.
• New Zealand's leading provider of food services
• Great Parnell location + easy access to public transport + flexible working

We are looking for an experienced National Manager - Retention to be based at our Auckland office in Parnell, who exhibits the key behaviours of Results orientation, Team leadership, Strategic focus, Market and Customer orientation, Negotiation and influencing to maintain and grow our business and an understanding and proven track record in operations within Compass. Compass Group NZ Contract retention including SAG account support across all sectors.

The National Manager Retention is a senior executive role with overall responsibility for driving and maximising business revenue. The role is responsible for the development and delivery retention strategy including close support to the operational business services within the sector, identifying continuous opportunities and strategies to retain the contract and support operations to ensure we are delivering on our promises.

As an experienced National Manager - Retention, your responsibilities will be:

• Leadership of revenue growth to deliver and exceed the required operational and financial performance levels through existing contract business and the ability to grow market share based on service offers and performance reputation within your existing contracts.
• Lead revenue strategies aligned to the Sector's external trends to deliver the necessary budget targets and increase client satisfaction in a changing business and economic environment.
• Ensure best practice leadership and coaching to enable obsessive delivery of continued contract retention success in the short, medium, and long term.
• Stay ahead of global best practices in DISC & WAMS and make appropriate recommendations to support a customer-focused commercial organisation that is ahead of the competition.
• Build close collegiate relationships with executive stakeholders within key clients and liaise with global retention leaders to evaluate global best practice retention efforts and leadership skills.

The ideal candidate for the position will also have the following:

• 3 to 5+ years of senior level sales leadership experience within a like environment.
• Highly numerate; financially and business astute.
• University degree will be highly regarded but not essential.
• A good standard of computer literacy with competence in using Microsoft Office software, particularly Word and Excel and Dynamics 365.

Mo matou / About us:

• We are New Zealand's leading and largest provider of food and support services across multiple industries.
• These industry sectors are managed by our sub-brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen
• We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.

Join the Compass Whānau where you can make a difference and be part of something unique. As a Manager, you will have the support, infrastructure, systems and processes that you would expect from a global organisation.

Don't miss out on this unique opportunity - Tono ināianei - Apply now

The closing date for applications - Friday 14 March 2025.