Team Leader

7 days ago


Wellington, Wellington, New Zealand Accident Compensation Corporation New Zealand Full time
  • Exciting opportunity to lead a team of Claims Assessors
    • Permanent role
      • Wellington or Auckland

Mō te tūranga mahi | About the role

As a Team Leader in Claims Assessment, you will join a cohesive leadership team who are dedicated to providing a positive employee experience through engagement, motivation and empowerment of their teams, in an environment that also ensures that you are well supported.

You will lead a team which may include Cover Assessors, Specialist Cover Assessors (registered health professionals assessing cover for Treatment Injury) or Treatment and Support Assessors.

At this time, we are looking for a leader to step into a team of experienced assessors that mainly focus on Treatment Injury claims. Your background/experience in a clinical setting would be advantageous to understanding their work and supporting them.

In this role you will empower your team and individuals to provide proactive, efficient support to ensure our clients receive a quality decision on their claims in a timely manner, enabling recovery and rehabilitation.

If you are a leader who thrives on growing and developing your people to deliver quality customer experiences and outcomes this is the role for you.

Mōu | About you

As a Team Leader, you will be in your element coaching and mentoring your team and providing support to ensure their success. You will thrive working in a fast-paced environment and enjoy the opportunity to work collaboratively.

What we are looking for:

  • Leadership experience in a customer-focused or service delivery environment or demonstrated leadership within a team or project.
  • Experience in leading teams and/or individuals remotely, ensuring strong engagement and ability to connect people to their purpose.
  • Proven ability to motivate operational teams to achieve quality customer outcomes using data and insights.
  • Experience coaching people to achieve results, adapting your approach to suit individual needs and styles.
  • Strong interpersonal skills with the ability to make decisions in complex and/or challenging situations.
  • Experience working in a clinical setting would be advantageous, as would experience in leading both clinical and non-clinical teams.

Ngā Kawatau | What to expect

The indicative starting salary is $101,287 - $119,161 depending on your skills and experience, plus a 9% superannuation contribution.

We also offer annual performance reviews linked to pay increases, and corporate discounts for health insurance, gyms, and more

Career development includes:

  • Regular career and development conversations with your leader
  • On-the-job skill development and coaching
  • Opportunities to grow into other internal roles

Work-life balance with flexible working options once established in the role.

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. To encourage this, we also have internal employee networks to support our colleagues from diverse backgrounds.

Mō mātou | About us

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.

Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value. Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.

Our strategy, Huakina Te Rā, is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.

You can find more about ACC and the work we do here.

Me pēhea te tuku tono | How to apply

Please attach a CV and Cover Letter telling us why you are a great fit for this role.

Applications will close at 11.59pm on 13th April 2025 and will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz.

#J-18808-Ljbffr
  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Team Leader - Claims Assessment at Accident Compensation Corporation, WellingtonExciting opportunity to lead a team of Claims AssessorsPermanent roleWellington or AucklandAs a Team Leader in Claims Assessment, you will join a cohesive leadership team who are dedicated to providing a positive employee experience through engagement, motivation and empowerment...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Healthcarenz Limited Full time

    At NZCL, we are dedicated to support people with disability in New Zealand.Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions.We are looking for an energetic and motivated team leader for our Residential Home in Wellington.You will lead a team in supporting our...

  • Team Leader

    4 days ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe.With over 13,000 staff, we provide policing services 24 hours a day, every day.We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Retail Team Leader

    6 days ago


    Wellington, Wellington, New Zealand Kmart Group Part time

    **Job Summary**This is a part-time Duty Manager role at Kmart Petone NZ, requiring a strong leader who can manage the store and lead the team during trading hours in absence of the Store Manager.As a leader in the retail market, we're optimistic about our future and yours, with a focus on continuous improvement and innovation.We're looking for someone with a...

  • Team Leader

    5 days ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Team Leader

    6 days ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe.With over 13,000 staff, we provide policing services 24 hours a day, every day.We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...


  • Wellington, Wellington, New Zealand Beca Corporate Holdings Limited, Full time

    Beca Corporate Holdings Limited is seeking a talented Collaborative Team Leader to join our team in the Central region of New Zealand. This is a leadership opportunity, building on a strong foundation, to lead the continued evolution of a collaborative team culture, developing our people, delivering on strategy, and making everyday better for the communities...

  • Team Leader

    3 weeks ago


    Wellington, Wellington, New Zealand Nood Full time

    Add expected salary to your profile for insights.Grow with a collaborative and long-standing management teamTeam Leader - 24 hours (Monday, Wednesday, and Sunday)Flexibility is required to support the team with promotional periods and staff leave.We receive lots of wonderful applications – a cover letter will help you stand out Tell us:Why you want to join...


  • Wellington, Wellington, New Zealand Parks Victoria Full time

    About UsParks Victoria is a statutory authority responsible for managing an extensive estate covering over 4 million hectares. Our vision is to be a world-class parks service, ensuring healthy parks for healthy people.Job SummaryWe are seeking a skilled Ranger Team Leader to lead a team of staff in delivering high-quality services in line with our Regional...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Operational Team Leader at NZ Security Intelligence Service (NZSIS), WellingtonOperational Team Leader - BlenheimJoin our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people.At the New Zealand Security Intelligence Service (NZSIS) | Te Pā...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Operational Team Leader - BlenheimJoin our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people.At the New Zealand Security Intelligence Service (NZSIS) | Te Pa Whakamarumaru, we are dedicated to our mission of keeping Aotearoa New Zealand and our...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Job DescriptionWe are seeking a highly motivated and experienced Team Leader to join our Claims Assessment team. The successful candidate will be responsible for leading a team of Claims Assessors in the assessment and management of claims.In this role, you will have the opportunity to work collaboratively with your team to deliver high-quality customer...


  • Wellington, Wellington, New Zealand Ministry For Primary Industries (Mpi) Full time

    About the RoleThe National Manager Prosecutions & Support provides strategic leadership and management of MPI's prosecutions, including external counsel and infringement processing. This role oversees three teams: two prosecution teams and an infringement team, each with a team leader.This position focuses on supporting the prosecution teams and provides...


  • Wellington, Wellington, New Zealand Teaching Council of Aotearoa New Zealand Full time

    The 117,000-strong teaching profession is one of the largest and most trusted groups of professionals in Aotearoa New Zealand. The successful operation of the professions' disciplinary functions is critical to maintaining public trust and confidence in the profession, and in strengthening the mana of teaching.We're looking for an outstanding operational team...

  • Fashion Team Leader

    4 days ago


    Wellington, Wellington, New Zealand Frontline Retail Wellington Full time

    Company OverviewFrontline Retail Wellington is a leading boutique in New Zealand, known for its unique fusion of styles. The boutique offers a curated fashion experience that's both luxurious and eclectic.">Your RoleYou will create an unforgettable shopping experience that reflects the boutique's distinct style. This involves leading and mentoring the team...


  • Wellington, Wellington, New Zealand Acurity Health Group Limited Full time

    Job Description About UsAt Wakefield Hospital, we perform a wide range of diagnostic, interventional and surgical procedures.And with a long-standing history of serving the lower North Island, we are proud to be the largest private hospital in the Wellington region.About the roleAs a Gynaecology Theatre Team Leader, you will be responsible for leading a...

  • Team Leader

    4 days ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Team Leader - Training | Kaihautu Tira Whakangungu (fixed-term 18 months)Join an organisation contributing to meaningful outcomes, About Aotearoa, for Aotearoa - data that improves lives today and for generations to come.About Us | Ko matouStats NZ | Tatauranga Aotearoa is a Central Government employer of 1200+ people across Aotearoa.We provide data and...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    About the RoleWe are looking for a strong people leader with experience in managing teams and promoting professional growth. The ideal candidate will have excellent communication and interpersonal skills, be able to work collaboratively with diverse teams, and have a proven track record of building high-performing teams.


  • Wellington, Wellington, New Zealand Tangram Full time

    Job Overview:Tangram is seeking an experienced Kitchen Manufacturing Team Leader to oversee our Joinery Factory operations. As a skilled joiner/cabinetmaker with supervisory experience, you will be responsible for leading our production team and ensuring smooth operation of our workshop.The ideal candidate will have strong leadership and communication...


  • Wellington, Wellington, New Zealand Taco Bell - Kfc - Luihn Vantedge Partners Full time

    Take Your Career to the Next Level:At Taco Bell - Kfc - Luihn Vantedge Partners, we're always looking for talented individuals who share our passion for delivering exceptional customer experiences. As a Leader/Assistant Restaurant Manager, you'll have the opportunity to develop your leadership skills, learn from experienced colleagues, and drive business...