Group Services Administrator

3 weeks ago

Auckland, Auckland, New Zealand The University of Auckland Full time

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand's leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ's largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

The Faculty of Engineering is committed to creating an environment where people thrive and contribute to improving the quality of life in national and global communities, as well as enhancing the wealth creation of the nation, through excellence in teaching, research and service.

Job Description

We have an exciting opportunity to appoint a Group Services Administrator to join our busy team on a full-time, permanent basis. We are looking for an experienced, efficient and collaborative team member to fill this role.

The purpose of this role is to provide administration support within a Department in Engineering Faculty. Ideally, you will have relevant administrative experience in a similar role within a large and complex organisation. Your ability to build productive relationships with internal stakeholders while managing expectations will be key to your success in this role.

Candidates with expert knowledge and experience of Student Services Online (SSO), the university LMS system (CANVAS), PeopleSoft, SharePoint experience and proficiency in Microsoft suite of packages will be strongly considered. Flexibility and collaboration will be key attributes of the successful candidate.

Key accountabilities include:

  • Assist with the production of teaching materials and lecture handouts.
  • Support academic staff in departmental management of postgraduate students.
  • Assist with the coordination of assessment and examination processes.
  • Confirm room requirements and staff availability, timetabling and curriculum requirements.
  • Provide day-to-day administrative support for teaching and learning activities, workshops, seminars and panels.
  • Liaise with internal and external personnel regarding organising a range of administrative requirements such as travel, events and communications.
  • Provide administrative support as required for meetings, support workshops, seminars and panels for example related to faculty initiatives.
  • Provide project-related assistance and management of specific projects.
  • Work collaboratively to ensure continuous improvement and efficiency in Faculty and department administration processes.
  • Provide general administrative support as required by the Group Services Manager and Team Leader.

This is a full-time, 37.5 hours per week role on a permanent contract. The salary range is $55,300 - $69,600 per annum depending on experience and qualifications.

Our ideal candidate must:

  • Be tertiary qualified or have proven relevant experience.
  • Have a good standard of computer literacy with knowledge of MS Office suites.
  • Be able to work independently, using initiative to solve problems requiring judgement and interpretation of established information.
  • Have excellent interpersonal skills, able to work with different cultures, excellent written and oral communication, and the ability to work flexibly and collaboratively as part of a team.
  • Have outstanding customer focus, demonstrated through reliable and efficient service to stakeholders.
  • Previous experience working in a tertiary environment will be viewed favourably.

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.

The University is committed to providing an excellent working environment through the following:

  • Flexible employment practices (including working from home and flexible hours).
  • Up to 6.75% company superannuation scheme.
  • A competitive salary with five weeks' annual leave.

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

Applications must be submitted online by the closing date of 8/2/2025 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.

Please note that we may close the advert earlier if we find a suitable candidate.

Please reach out to Aruna Sundar - a.sundar-lal@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF+ people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz

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