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Field Service Engineer

1 month ago

Auckland, Auckland, New Zealand ABB Schweiz AG Full time
Field Service EngineerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to

Operations Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: hybrid #LI-Hybrid. This role is contributing to the Process Industries and Energy Industries business divisions in Grafton, Auckland New Zealand. This role requires extensive travel across New Zealand, sometimes at short notice.

You will be mainly accountable for:

  • Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
  • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Our team dynamics: You will join a dynamic environment, collaborating with a multidisciplinary and multicultural team where you will be able to thrive.

Qualifications for the role
  • You are engaged in the automation industry and are skilled in equipment such as SCADA, Drives, DCS, QCS, HMI, PLC, and Networks.
  • Strong knowledge of Microsoft Office Suite (Word, Excel).
  • Ability to demonstrate your experience in maintaining and/or designing electrical installations working as an Electrical Service Engineer.
  • You are curious and solution-oriented. You have a proactive mindset and relish independently managing tasks.
  • Proven experience of a Bachelor's or Master's degree in Electrical Engineering and Electromechanics.
  • You are at ease communicating in English. Knowledge of other major world language(s) will be considered an asset.
More about us

ABB provides a comprehensive range of integrated automation, electrical and digital systems and services for customers in the process, hybrid and maritime industries. These offerings, coupled with deep domain knowledge in each end market, help to optimize productivity, energy efficiency, sustainability, and safety of industrial processes and operations. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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