Customer Advisor

7 days ago

Christchurch, Canterbury, New Zealand Farmlands Co-operative Society Limited Full time
  • Competitive remuneration + benefits
  • Flexible working conditions + free parking
  • Kiwi-owned Brand - Aotearoa's largest farming co-operative

Mō te whai waahi | About the opportunity

We have a full time permanent opportunity available as a Customer Advisor, specialising in Nutrition.

Our Customer Advisors provide unbeatable, engaging and effortless services to our customers by liaising with all stakeholders and maintaining a high standard of communication with customers throughout the order fulfilment process.

Responsibilities include:

  • Managing feed contracts, processing orders and queries through a range of touchpoints and channels (phone, email, chat, social etc).
  • Supporting external shareholders, Farmlands staff and Rural Merchants.
  • Taking ownership, consistently building loyalty and partnerships.
  • Advisors are customer focused on finding ways to make each shareholder experience unbeatable.
  • Collaborating with wider teams to ensure we show up better each day.

Mōhou ake | About you

  • Background in customer experience, service or sales.
  • A passion for rural, farming, agricultural, horticultural or other related industry is desirable.
  • Experience in problem solving, ownership and resolving enquiries through to the end.
  • Proficient in Microsoft Office Suite and core CRM system application.
  • Strong numerical, written and verbal literacy skills.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Thrives in a fast-paced environment.
  • Can connect with a diverse range of people.
  • Systematic and has an analytical approach to problem solving.
  • Takes ownership, committed to continuous improvement and self-learning.
  • Has a passion for working day-to-day within a team that thrives off sharing knowledge and expertise.
  • Flexible, adaptable and able to pivot and respond to the changing needs of our shareholders.

Mō ngā painga | About the benefits

You'll be rewarded with:

  • Competitive remuneration package
  • Sick leave from Day 1
  • Paid birthday leave
  • Access to training through our online library, The Greenhouse
  • Staff discounts at Farmlands Retail Stores
  • Exclusive Farmlands shareholding offer providing access to a vast array of discounts with our Card Partners
  • Flexible working your way
  • Free parking at our Support Office
  • Close to a range of eateries and gyms - with great coffee just down the road
  • Pet-friendly office - bring your (well-behaved) furry friend to work

Te Tono | How to apply

Apply online with your CV and cover letter and we'll do the rest. We'd love to hear from you and know you'll most definitely grow your career - and us - at Farmlands.

Mō matou | About us

At Farmlands - Te Whenua Tāroa, our purpose is to enable improved profitability and productivity for NZ farmers and growers, and our vision is to be the 'go-to' for everyone connected to our land. This is what gets us out of bed in the morning and keeps us going day in and day out.

As New Zealand's largest farming co-operative, we have an annual turnover of more than $2.3 billion, with over 1200 staff in over 80 locations from Cape Reinga to Bluff. In addition to our strong core retail business, we have a well-established shareholder card network with operations in feed production, nutrition, ecommerce, fuel, distribution, agronomy, to name a few.

Joining our team gives you the chance to contribute to a Kiwi-owned brand. We offer autonomy in a collaborative fast-paced environment where we truly value 'Minds Open', 'Be-ing You', and 'See-ing it Through'.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Please note that the successful candidate will have to go through pre-employment checks before starting with us at Farmlands. These will include two references from your two most recent managers, a Ministry of Justice Check, proof of your right to work in New Zealand, a driver's licence check and an ACC background check. For certain roles a drug and alcohol test, credit check and AML check may be required.

#J-18808-Ljbffr

  • Customer Service and Sales Advisor

    7 days ago

    Christchurch, Canterbury, New Zealand Auto Skills UK Full time

    Job DescriptionWe are seeking an enthusiastic and hard-working Service Advisor to join our team. As a key member of our service department, you will be responsible for arranging service bookings, ensuring efficient workshop loading, and providing excellent customer service. You will also have opportunities to upsell works and special offers/service plans to...

  • Senior Advisor

    3 days ago

    Christchurch, Canterbury, New Zealand Barclays Uk Full time

    Role OverviewWe are looking for a skilled Senior Customer Service Advisor to join our team in Inverness. This is an exciting opportunity to take on a leadership role and contribute to the success of our business. You will work closely with cross-functional teams to ensure seamless execution of customer service requirements and provide personalized...

  • Service Advisor

    7 days ago

    Christchurch, Canterbury, New Zealand Auto Skills UK Full time

    Service AdvisorBasic Salary - Up to £28,000OTE - Up to £36,000Location - TiptreeHours - Mon - Fri 08:00am - 18:00pmAre you an enthusiastic, team player, hard-working Service Advisor looking for a new opportunity within a Car Dealership?Responsibilities of a Service AdvisorArranging Service Department bookings.Ensure efficient workshop loading, whilst...

  • Senior Customer Service Advisor

    8 hours ago

    Christchurch, Canterbury, New Zealand Barclays UK Full time

    Step into the Senior Customer Service Advisor role in Inverness where you'll be at the forefront of our passion for working with customers providing help and guidance. Whatever their enquiry may be, you'll help them with a personal touch ensuring they feel valued and respected. We're looking for colleagues with empathy, understanding, and a desire to take...

  • Customer Service Representative

    5 days ago

    Christchurch, Canterbury, New Zealand Agapë Worldwide Full time

    At Agapë Worldwide, we're passionate about delivering exceptional customer experiences. Our team of Customer Service Advisors play a vital role in ensuring our customers receive top-notch service.We're looking for vibrant and enthusiastic individuals to join our dynamic team as Customer Service Advisors. If you're a people-person with a knack for...

  • Product Advisor

    1 day ago

    Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    Job DescriptionThe Sales Advisor will be responsible for maintaining high standards of visual merchandising, ensuring that all products are displayed in an attractive and appealing manner. This includes folding, hanging, and displaying garments in a way that maximises sales opportunities.In addition to visual merchandising, the Sales Advisor will also be...

  • Banking Career Advisor

    7 days ago

    Christchurch, Canterbury, New Zealand The Co-operative Bank Limited Full time

    About The RoleWe're looking for an experienced Banking Career Advisor who can help our customers achieve their financial goals. As a Senior Consultant, you'll work closely with customers to understand their needs and provide tailored solutions. Your expertise in financial services and lending will be invaluable in driving business growth and delivering...

  • Customer Experience Specialist

    1 day ago

    Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    About the JobThis is a fantastic opportunity to work in a fast-paced retail environment, where no two days are the same. As a Sales Advisor, you will play a key role in creating an engaging and welcoming atmosphere for customers.Key Responsibilities:Folding, hanging, displaying, and merchandising garments to maximise selling opportunities.Processing,...

  • Agricultural Service Advisor

    7 days ago

    Christchurch, Canterbury, New Zealand Farmlands Co-operative Society Limited Full time

    About the OpportunityFarmlands Co-operative Society Limited is seeking an experienced AGRICULTURAL SERVICE ADVISOR to provide expert advice and support to our clients. As an Agricultural Service Advisor, you will be responsible for developing and implementing strategies to improve our clients' productivity and profitability.About YouWe are looking for...

  • Sales Advisor 20Hr

    5 hours ago

    Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit.As a Sales Advisor, you'll always put customers first, offer assistance and share your product and fashion knowledge.You'll create an environment that is easy for customers to shop through store operations and great garment care.You...

  • Sales Advisor 12Hr

    5 hours ago

    Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit.As a Sales Advisor, you'll always put customers first, offer assistance and share your product and fashion knowledge.You'll create an environment that is easy for customers to shop through store operations and great garment care.You...

  • Customer Service Director

    4 hours ago

    Christchurch, Canterbury, New Zealand Barclays UK Full time

    The role of Senior Customer Service Advisor at Barclays UK is to provide exceptional customer service while resolving complex customer needs and requests. This involves various communication channels including chat, email, and phone.Purpose of the RoleProvision of customer service through various communication channels.Execution of customer service...

  • Fashion Retail Advisor

    1 day ago

    Christchurch, Canterbury, New Zealand H&M group Full time

    Job DescriptionOur Sales Advisors play a critical role in delivering outstanding customer experiences and driving sales growth. If you are passionate about fashion and committed to providing exceptional customer service, we want to hear from you!Key AccountabilitiesCreatively merchandising products to showcase our latest collections.Providing expert product...

  • Sales Advisor 20hr

    1 day ago

    Christchurch, Canterbury, New Zealand H&M group Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You...

  • Customer Solutions Advisor

    5 days ago

    Christchurch, Canterbury, New Zealand Noel Leeming Full time

    About the RoleWe are seeking a skilled Sales Consultant to join our team at Noel Leeming. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of tech products.Main Job ResponsibilitiesSelling a wide range of tech products to customers, focusing on building strong...

  • Sales Advisor 12hr

    1 day ago

    Christchurch, Canterbury, New Zealand H & M Hennes & Mauritz Gruppe Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You...

  • Senior Customer Experience Manager

    4 hours ago

    Christchurch, Canterbury, New Zealand Barclays UK Full time

    As a Senior Customer Service Advisor at Barclays UK, you will be responsible for providing specialist advice and support to customers through various communication channels. This includes chat, email, and phone.Purpose of the RoleTo meet the needs of stakeholders/customers through specialist advice and support.Key ResponsibilitiesPerform prescribed...

  • Customer Service Representative

    2 days ago

    Christchurch, Canterbury, New Zealand Tesla, Inc. Full time

    About the RoleAs a Service Advisor at Tesla, you will play a vital role in ensuring our customers have an exceptional experience with their vehicle. This is a unique opportunity to work with one of the most innovative companies in the world and be part of a team that is shaping the future of transportation.The Ideal CandidateMust possess excellent customer...

  • Part-Time Fashion Advisor

    7 days ago

    Christchurch, Canterbury, New Zealand J Ballantyne & Co Ltd Full time

    About J BallantynesJ Ballantynes is a leading retailer in New Zealand, committed to delivering exceptional customer experiences. Our team is passionate about fashion and dedicated to helping our customers find the perfect look.Job OpportunityWe are seeking an enthusiastic and motivated individual to join our team as a Part-Time Fashion Advisor. In this role,...

  • Customer Solutions Advisor

    2 days ago

    Christchurch, Canterbury, New Zealand Aa New Zealand Full time

    Our Company OverviewAa New Zealand has been helping Kiwis on their journeys for over 120 years. We've grown into a respected and trusted brand, offering numerous services and products to our Members.Your ResponsibilitiesAs an Insurance Consultant, your primary duty is to assess customer needs and provide them with suitable insurance products. You will work...