Housekeeping Team Leader

7 days ago


Auckland, Auckland, New Zealand Holroyd Howe Full time
Company Description

ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a compact yet vibrant hotel, positioned close to Auckland's main hub for business, shopping, and dining. The hotel's prime location makes it popular with both short-term corporate travelers and leisure guests, along with residents opting for extended stays. With 144 comfortable rooms, stretched across 18 floors, featuring balconies and kitchenette facilities, we are currently recruiting for a passionate and motivated individual to join our Housekeeping Team.

Job Description
  • Assist with allocation of guest rooms
  • Training new hires as and when required
  • Checking of guest rooms
  • Hands-on coaching to assisting Room Attendants and Public Areas Attendant
  • Follow and comply with Accor Hotels Workplace Health, Safety and Environment policies. Follow policies and procedures. Lead by example.
Qualifications
  • Previous experience as a self-checker or team leader
  • Good command of spoken and written English
  • Physically fit and able to lift at least 20kg
  • Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and night shifts
  • Passion for delivering great customer service at all times
  • Strong leader with a desire to learn and develop
  • Must possess necessary skills to actively resolve complaints and challenges presented by customers
  • Eligibility to work in New Zealand
Additional Information
Why join Accor?
Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.
  • Learn your Way - Access to our Accor Academy so you can Earn while you Learn
  • Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
  • Dry Cleaning of Uniform
  • Staff Meals
  • Accor's Parental Leave Scheme
  • Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
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