Restaurant Supervisor

• Company Location: Avani Queenstown Shores Resort

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Avani Queenstown Hotel are looking for an enthusiastic and service-driven Restaurant Supervisorto join our team on a full-timebasis.

As a valued team member, you will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by:

• Servingfood and beverages to guests in a within the hotel andrestaurant, ensuring professional and attentive service.
• Leads, motivates, and coaches the Food & Beverage team to deliver consistent service standards.
• Monitors service quality and ensuringconsistency across all shifts and service periods.
• Manages guest enquiries and resolves service issues promptly and professionally.
• Supports inventory management, stock control, and day-to-day Food & Beverage operations.
• Works closely with management to maintain high-quality service and efficient daily operations.

Shift Details (subject to change):

• Breakfast, lunch, and dinner shifts
• Rotating roster across Monday through Sunday
• Split shifts may be required on some days

Expected minimum hours: 30 hours per week

Location:327/343 Frankton Road, Queenstown 9300, New Zealand

Hourly range: $29 - $32NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

Annual salary approximate: $45,240 - $49,920 (excluding contributions to KiwiSaver).

Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)

Schedule 1 - Specific Terms and Conditions

Job Title: Restaurant Supervisor

Job Level: Unit Head

Employment Status: Full Time - Permanent

Commencement Date: To be confirmed

Reporting to: Restaurant Manager

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Qualifications

To be successful in this role, you will have:

• A minimum of 1 year of directly relevant hands-on experience in a food and beverage or restaurant supervision environment
• Solid understanding of alcohol (preferred but not essential)
• Proven supervisory or leadership experience in a food and beverage environment
• Strong understanding of hospitality operations and high-quality service delivery
• Excellent communication, organisational, and problem-solving skills
• Professional presentation and the ability to lead by example
• Reliability and the ability to perform effectively in a fast-paced environment
• Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and