Sales Associate

2 weeks ago


Queenstown, New Zealand Michael Kors Full time

REPORTS TO: Management Team

DIVISION: Retail

MAIN JOB OBJECTIVE

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures, and directives.

ESSENTIAL JOB RESPONSIBILITIESSALES GENERATION
  • Achieve sales goals.
  • Provide elevated levels of sales and service to maximize sales performance.
  • Maintain in-depth knowledge of the merchandise.
  • Close sales, monitoring all details including shipping, alterations (if applicable), and special requests to ensure customer satisfaction.
  • Comply with all sales-related policies and procedures.
  • Demonstrate a keen interest in the fashion industry and market trends.
CUSTOMER SERVICE
  • Deliver the highest level of customer service.
  • Maintain repeat clientele; utilize client book.
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
OPERATIONS
  • Keep the selling floor and merchandise neat, organized, and stocked.
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor.
  • Adhere to all stock, shipping, receiving protocol/policies, and all shipping/receiving related paperwork.
  • Participate in inventories.
  • Comply with all Point-of-Sale policies and procedures.
  • Execute all relevant register functions.
  • Adhere to work schedule, inclusive of time and attendance.
  • Participate in all relevant training and development seminars, programs, and meetings as directed by store management.
WORK EXPERIENCE

1+ years of retail experience preferred.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set, and years of experience.

Compensation Range: Local Minimum Wage up to $18.25

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