Caccia Birch Support Officer

$58,398 to $60,831 (pro-rated for part time)

• Work in a Unique Heritage Venue: Be part of preserving and showcasing one of Palmerston North's most beautiful historic sites while delivering exceptional events.
• Supportive and Collaborative Team: Join a passionate and dedicated team that values teamwork, creativity, and excellent customer service.
• Flexible and Rewarding Work: Enjoy a varied role with the opportunity to engage with the community, coordinate events, and maintain a stunning venue.

About the Role

Are you passionate about events, heritage venues, and providing top-notch customer service? We're looking for a motivated and organised Caccia Birch Support Officer to join our team on a fixed-term basis.

• Fixed-term role (approximately 9 months) to cover parental leave.
• Part-time, 30 hours per week *
• Play a key role in the smooth operation of Caccia Birch House.

* Hours will be primarily scheduled from 9am to 3pm, Monday to Friday; however, flexibility is essential, as the position may require adjustments to accommodate early starts, evening, or weekend work to meet the needs of booked events.

As a Caccia Birch Support Officer, you'll be responsible for assisting with the coordination and delivery of events, responding to client enquiries, and ensuring the venue is well-maintained and presented to a high standard. You'll also greet visitors, provide guided tours, and help with general venue operations.

What You'll Do

• Ensure Caccia Birch House is presented and prepared according to booking requirements.
• Respond to booking and event enquiries, providing accurate information and pricing.
• Coordinate and support event bookings and other activities.
• Assist with venue maintenance, cleaning, and stock control.
• Greet visitors and conduct guided tours, sharing the heritage story of Caccia Birch House.
• Support financial administration, including preparing event financials for invoicing.
• Work closely with the grounds team and other Council staff to ensure smooth operations.

What We're Looking For

• Experience in event coordination or venue operations.
• Strong customer service and communication skills.
• High level of initiative and ability to work autonomously, including early mornings and late evenings as required.
• Excellent time management and organisational skills.
• Basic computer skills and the ability to quickly learn new systems.
• A reasonable level of physical fitness, as the role involves manual handling tasks.

About Us

Palmerston North (or as we like to call it, Palmy) is a growing, innovative and exciting city. With small city benefits and big city ambition, Palmy has secured its place on the map as a creative and exciting city, with leading innovation and developments We're proud to be a city that includes, supports, connects and uses the talents of the whole community in our pursuit to provide a connected and safe community. We're also a future-focused city who cares about enhancing our natural and built environment. Our future looks bright, it looks vibrant and progressive.

At Palmerston North City Council, we're committed to making our city a great place to live, work, and play. By joining our Venues + Events Team, you'll be part of a passionate group dedicated to delivering exceptional experiences for our community.

What We Offer

• Competitive remuneration between $58,398 and $60,831 (pro-rated for part time), equivalent to approximately $28-29 per hour plus a 3% KiwiSaver employer contribution (where eligible).
• Confidential EAP counselling services.
• A supportive and friendly team environment.

We are an Equal Employment Opportunity Employer and welcome applications from all those suitably qualified for this position.