Senior Network Engineer

2 weeks ago

Auckland, Auckland, New Zealand netQ Limited Full time

At netQ, we are proud to be a New Zealand-based company that embodies the spirit of innovation and excellence.

Founded in 2015, we are an architect-led, technology-driven organisation dedicated to transforming visionary concepts into tangible realities. Our commitment to creativity and deployment of advanced technology sets us apart as leaders in our industry.

netQ is guided by visionary architects and skilled engineers who deliver innovation and excellence. With years of experience under our belts, we leverage our extensive knowledge and proven expertise to provide unparalleled solutions across various business sectors worldwide.

Our Kiwi team fearlessly tackles every obstacle with a secure architect-led approach. We pride ourselves on being deep problem solvers, architects of trust, and client-focused solution providers with a steadfast customer-first mentality.

We are now looking for a Senior Network Engineer to join us. If you are an experienced Senior Network Engineer looking for your next challenge, be part of an amazing company with a great culture - come and have a chat to us about this role.

Responsibilities
  • You must be a good communicator as we expect you to talk with customers and communicate clearly with internal teams to ensure we do what we say we will.
  • Lead the way with fresh thinking in the areas of managed networks, network security, wireless and mobile networks, network design and architecture, network lifecycle management, new technology envisioning and overall implementation of robust network platforms for our customers.
  • You will write technical proposals and detailed change requests that succeed.
  • Document clear and concise solution as-builts.
  • Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS, Wireless).
  • Perform network maintenance and system upgrades including firmware/IOS upgrades, hot fixes and security configurations.
  • Help us implement, continually improve, configure and tune automated management tools used to deliver our network management services.
  • Monitor performance and ensure system availability and reliability.
  • Provide Level-2/3 support and troubleshooting to resolve issues.
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to our clients network infrastructure.
  • Select and implement best practice security tools, policies, and procedures in alignment with our clients security policies.
  • Liaise with vendors and other IT personnel for problem resolution.
Key Skills and Experience
  • Be a master at working with and managing expectations across multiple technology vendors, on behalf of our customers.
  • Strong planning, analytical and conceptual problem-solving skills.
  • CCNP or higher (with a strong desire to achieve CCIE).
  • Expert knowledge: OSPF, BGP, MPLS, VPN, Nexus, LAN Switching, VSS, vPC.
  • Strong experience with implementation and support of wireless solutions from Cisco, Aerohive, Fortinet or Meraki.
  • Experience with Network Security platforms from Cisco, Checkpoint, Fortinet, Meraki.
  • Hands-on experience with monitoring, network diagnostic and network analytics tools.
  • Any experience in the following areas is highly desirable but not necessary – Cisco ISE, Cisco ACI, SD-WAN, SD-Access, Python, Linux, AWS/Azure, Viptella, Meraki.
Key Technical Skills & Experience
  • 5+ years of General Enterprise Networking Knowledge and Experience (Cisco).
  • Hands on experience in troubleshooting, upgrading, and maintaining firewalls (Fortinet Firewalls and Checkpoint Firewalls are preferred).
  • Cisco Catalyst Centre, Cisco ISE, Cisco ACI, Cisco Meraki Network and Wireless, and VeloCloud SDWAN experience is preferable.
  • Knowledge and exposure to Linux OS Administration is also desirable.
Personal Accountability
  • Take pride in your work, demonstrates a professional work ethic, and accepts the consequences of one's behaviour.
  • Demonstrates a passion for results, and invests the energy and effort required to achieve it.
  • Sets and accomplishes challenging KPI's and stretch objectives.
Qualifications and/or Industry Certifications

A degree or relevant work experience, preferably with 5+ years of General Enterprise Networking (Cisco) and vendor certifications relating to Network and Security (Cisco, VeloCloud SDWAN, Check Point, Fortinet, etc.).

Professional Experience

Relevant skills or experience in a similar role.

Key RelationshipsInternal
  • Customer Success and Operations Manager
  • Customer Success Manager
  • Client Relationship Lead
  • Director of Sales & Professional Services
  • Project Management Office
  • Chief Operating Officer
External
  • Customers
  • Partners
  • Industry Bodies
Work Health & Safety Obligations

Your health, safety and wellbeing are important to us. It is critical that all employees take responsibility for the health, safety and wellbeing of themselves and others. To ensure a zero-harm approach and the well-being of all our people, you must comply with our policies and frameworks and ensure your own health, safety, and wellbeing while at work and that your actions or inactions do not harm others.

Our Purpose

To connect all things securely, delivering innovation and sustainable long-term value.

Our Values

Integrity | We are committed and do what we say we will.

Relationship | Our differentiator for Customers, the Community and our People.

Innovation Leaders | Positive disruptors, trusted a step ahead of others.

Courage | In conversations and how we operate, challenging norms with respect.

Excellence | Is what we strive for in every interaction.

How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have as a network engineer?
  • What's the highest level of Cisco collaboration certification that you have completed?
  • Do you have experience in a role which requires relationship management experience?
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