Senior Platform Engineer

7 days ago


Auckland, Auckland, New Zealand Live Nation Full time
Senior Platform Engineer (12-month FTC)

Location: New Zealand

Division: Festivals & GA (Universe)

Line Manager: Lead Platform Engineer

Contract Terms: 12-month fixed term contract (40 hours/week)

THE TEAM

Universe is a leader in online ticketing for virtual & in-person events. We're growing fast due to innovations in virtual events and timed-entry ticketing. We solve for large complexity and load, serving some of the biggest names in live entertainment (e.g., Dua Lipa, Metallica, Garth Brooks, Meghan Thee Stallion to name a few) and operating in over 15 countries.

THE JOB

As a Senior Platform Engineer at Universe, you will apply your passion for technology, thought leadership, and live events in our quest to build a world-class Event Ticketing platform. In this deeply technical and business-minded position, you will report directly to the Platform Lead and help guide our growing team through mentorship and continuous improvement of our platform operations.

TECH STACK

Universe primarily uses Ruby on Rails to serve our application data via REST API to our iOS and Android native mobile apps. Our primary datastores are MongoDB, Postgres, and Elastic, though we also use BigQuery. We deploy to GCP and manage our systems with Kubernetes and maintain a continuous deployment pipeline that allows us to ship quickly.

WHAT YOU WILL BE DOING

  • Assisting Engineering Leadership with goal setting and strategic planning.
  • Ensuring junior colleagues are growing professionally through mentorship and challenging projects.
  • Maintaining our Kubernetes-based testing environment infrastructure.
  • Modernizing and maintaining our build and deployment process.
  • Improving our security posture through hardening and education.
  • Improving our operational metrics and dashboards.
  • Working with your engineering colleagues to define and enforce SLOs and SLIs.
  • Managing your project priorities.
  • Building tools to enhance developer productivity.
  • Driving operational efficiencies within the technology organization.
  • Monitoring information technology spend across vendors and platforms.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

  • Minimum of 5+ years of professional experience working as a Platform Engineer.
  • Experience working with productive systems engineering teams and writing high-quality software, along with system rollouts and migrations.
  • Demonstrated experience with the following technologies and databases: Kubernetes, Docker, Ruby on Rails, Go, Java, AWS/GCP, PostgreSQL, MongoDB, and Redis.
  • Advanced familiarity and experience with DevOps methodologies.
  • Proven ability to manage and oversee security and IT operational audits.
  • Effective communicator, written and oral, as this role will be working closely with people from all over the organization.
  • An independent, fast-learning, self-starter who takes ownership over solving hard problems.
  • Empathy and interest in supporting and growing your teammates and yourself via feedback, pairing, and code reviews.

YOU (BEHAVIOURAL SKILLS)

  • Passionate – A love for your craft that pushes you to strive for elegance and quality in your work.
  • Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team.
  • Inquisitive – A forever student, always seeking to learn and grow with and from your peers.
  • Problem Solving and Innovation – Gathering appropriate perspectives and insights and seeking win-win solutions.
  • Organizational Skills – Manages competing priorities of several teams/departments/locations.

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment, six months of paid caregiver leave, and tuition reimbursement to fuel your ongoing professional development.

Join us if you're passionate about live entertainment and want to work at a company dedicated to helping millions of fans experience it.

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