Customer Logistics Co-ordinator
2 weeks ago
Apply now Job no: 502715
Work type: Fixed Term - Full Time
Location: NZ
Categories: Logistics/Procurement
- 12-month contract based at our Papakura site
- Gain exposure to a variety of functions at Asahi
Your Impact
This exciting 12-month maternity cover role offers the opportunity to report to the National Transport & Customer Logistics Manager. As a Customer Logistics Coordinator, you will be responsible for overseeing daily logistics queries & issue operations, ensuring exceptional customer experience across ABNZ and TBDC. This role involves end-to-end coordination, problem-solving, and collaboration with key stakeholders to optimise efficiency and service delivery.
Key responsibilities
- Investigate and resolve logistics-related customer complaints, returns, and claims.
- Drive continuous improvement initiatives to enhance quality, cost efficiency, and processes.
- Manage reporting to help drive improvements and delivery coordination, to ensure accurate and timely information.
- Maintain stakeholder engagement with customers, commercial teams, and third-party logistics providers.
About you
We are looking for a detail-orientated individual with a strong background in customer support, transport planning or administrative roles. You will be someone that thrives in fast-paced environments, have excellent problem-solving skills and can build strong relationships with stakeholders.
- Exposure to Transport Planning, Customer Support, or Administrative roles within a medium to large organization
- Strong ability to build and maintain customer relationships
- Proficient in MS Office (Excel, Word, Outlook) and Salesforce
- Good understanding of warehouse operations and activities
- Strong analytical skills with the ability to troubleshoot logistics challenges effectively
At Asahi Beverages, we're passionate about crafting more than just drinks - we craft moments of connection, celebration, and shared enjoyment. We bring together a diverse portfolio of iconic beverage brands, a commitment to quality, and a drive to constantly innovate. Headquartered in Melbourne and with facilities right across Australia and New Zealand, you'll find Asahi is a place where talent is nurtured, and ambition is rewarded. If you're ready to toast your future, we're ready to meet you.
We are a Circle Back Initiative employer and commit to responding to all applicants.
Advertised: 31 Mar 2025 AUS Eastern Daylight Time
Applications close: 14 Apr 2025 AUS Eastern Standard Time
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