Field Services Technician

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, processing nearly 165 million transactions each year for more than 50 tolling authorities.

Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What's Right, Lead with Grace, Win Together, and Own It in our every interaction with our customers and dedicated team members.

Due to significant growth, and the need to service our valued clients across the region, we are looking for an experienced, Full-time, Field Services Technician, to be based out of our Wellington office and servicing the greater region.

The role

Reporting to the Operations Supervisor – NZ Maintenance Program and supported by a skilled team, you'll be responsible for installing, maintaining, and monitoring fixed and mobile speed camera systems in the field. The role involves regular regional travel, working at heights, and troubleshooting complex technology — combining mechanical precision with strong software and networking problem-solving skills. Your work will be key to maintaining Verra Mobility's reputation as a leader in road safety and supporting the success of our NZ Field Operations team.

This full-time role requires working across an established roster across weekdays and weekends, including public holidays and at times "out of hours" performing vehicle-based field maintenance work as well as office-based compliance and systems support.

As an individual passionate about road safety and with a curious, analytical, and technical mind you will:

• Install, commission, and maintain Verra Mobility's road safety systems both onsite and in the field, ensuring all activities meet quality, safety, and compliance standards.
• Work flexibly to a set roster, including after-hours, weekends, and public holidays, while travelling regularly across the region and occasionally within the APAC area.
• Conduct accurate fault diagnosis, root cause analysis, and system rectification, while completing detailed documentation and maintenance reports in line with SLAs.
• Operate professionally and collaboratively within the APAC Operations team, contributing to meetings, training, and a positive, values-driven work environment.
• Engage with clients, colleagues, and stakeholders with clear, customer-focused communication, independently managing and owning your assigned responsibilities.
• Maintain all company property, including vehicles and tools, to a high standard, actively support WHS practices, and contribute to continuous improvement initiatives.

Who are you?

You're a technically capable professional with a relevant tertiary qualification in electronics, IT, telecommunications, or a related field. You have proven experience installing, configuring, and troubleshooting both hardware and software systems, along with supporting network configurations (LAN/WAN), cabling, and on-site installations. You're comfortable working with bespoke or in-house developed technology and ideally hold Working at Heights and EWP certifications. You also hold a full, unrestricted NZ Driver Licence, have a clean driving record, and can meet all pre-employment requirements, including medical, drug and alcohol testing, and a police check.

A company-owned vehicle will be provided for your work and commuting from home to work locations. At Verra, we are dedicated to fostering your career growth through consistent training and upskilling opportunities.

If you believe you are well aligned to this role and wish to join Verra Mobility during this exciting period of growth, then please click "Apply" below and we will be in touch

We value the unique backgrounds, experiences, and perspectives each person brings and are committed to fostering an inclusive and diverse workplace. We welcome applications from Māori, Pasifika peoples, women, LGBTQIA+ individuals, people of all ages, those living with disabilities, and people from culturally and linguistically diverse backgrounds. Our goal is to build a team that reflects the communities we serve across Aotearoa.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What's Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.