Parts Manager

2 weeks ago


Hamilton, Waikato, New Zealand Sime Darby Motors Full time

Job Details:

  • Reference # Location(s)
  • Hamilton
  • Expertise
  • Parts
  • Job level(s)
  • Management
  • Work type(s)
  • Permanent
  • More details (document)


As an experienced Parts Manager with TruckStops Hamilton you will be managing the parts team who are the first point of contact for our customers seeking advice on aftermarket parts, as well as providing support to our service technicians within the workshop.


Reporting to the Branch Manager, your focus will be to understand their needs and deliver the right parts, in a timely manner, while keeping them updated on any changes and delays.

You will lead a team of 6 parts experts and support them in their career development.

You will also nurture existing customer relationships, identify, and secure new clients and seek opportunity for growth through value-added sales.


What's in it for you?

  • Investment in your leadership and career development.
  • Supportive team and leadership that wants you to succeed.
  • Values culture with a focus on integrity, caring and teamwork.
  • Wide range of Employee Benefits and retail discounts including fuel, free eye tests, tax and legal advice, health insurance, EAP support and much more.

What are we looking for?

  • Experience in managing and leading a team focusing on improving performance, growing their career, and developing them to future success.
  • Ability to build and maintain customer relations and exceed customer expectations.
  • Experience in parts such as procurement, product knowledge, stock management, upselling and cross selling, invoicing etc.
  • Able to identify, implement and drive Continuous Improvement within the Parts Department.
  • Passionate about Health & Safety and not afraid to challenge breaches.
Truck Stops (NZ) Ltd is a wholly owned subsidiary of Sime Darby Motors.

Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 30 years.

With 20 nationwide branches supporting Hino, Mack, Renault, and Volvo Truck & Bus. We have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.
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