Support Worker

2 weeks ago

Palmerston North, Manawatu-Wanganui, New Zealand Emerge Aotearoa Full time

He whakataukī na Te Puea Herangi:

  • A proverb from Whaea Te Puea Herangi_

"Mehemea Ka moemoea ahau, ko ahau anake":

  • If I dream, I dream alone_
- "_
Mehemea ka moemoea tātou

Ka taea e taitou":

  • When we all dream, that is when we achieve_

He kōrero mō mātou | About Us
Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work we are committed to helping whānau be the best they can be.

He kōrero mō te tūranga | The Role
You'll have a vital role to play as the Wake - Over Night Support.

You'll provide care and support to the people in our residences, after dark, and encourage and motivate them alongside the Day Shift staff to make good choices.

You will be engaged in our community residential service supporting clients who require intensive, high needs support.

This is a genuine opportunity to positively influence Tangata Whaiora help them grow and successfully transition back into the community.

This is not an ordinary 9 to 5 job.

Our Tangata Whaiora will require wrap around support from us, including after dark, after hours wake over support to ensure they stay safe, and this is where your skills as the Wake Over Support Worker will kick in.

This means you'll be coaching people through various life necessities, participating in their evening and night routines, and other pursuits.

You'll be working as a key team member alongside Clinical, Residential, Educational and Administrative partners who are all committed and working hard for our people.

You will receive robust and exhaustive hand overs from the Afternoon shift and in turn provide equally robust hand overs to the arriving morning Support Workers at the end of your shift.

You will also receive regular supervision and debriefing with your service manager, in groups and as an individual.

You will be trained by us in several key skills, including MAPA [Management of Aggression and Potential Aggression], De-Escalation, Sensory Modulation, First Aide, and Fire Safety.

This is a 24/7 service and shifts are 11:00pm - 7:00am.

He kōrero mōu | About You


You'll have life experience, patience, empathy and wisdom to share with the ability to do so in a way that engages Tangata Whaiora.

You'll be the type of person that can instantly build rapport with people who have experienced trauma and you can redirect unhelpful behaviour.

Additionally, you'll have plenty of resilience and you don't take things personally. Your initiative and proactive approach will be highly valued in your day-to-day work.

You'll also need:

  • A full, clean, valid driver's licence
  • Either have or be willing to complete a level 4 Qualification in Youth Work
  • Sound judgement with the skills to manage risk and make tough decisions
  • Meet our vetting requirements
  • New Zealand citizenship or residency
Additionally, an understanding and confidence in tikanga Māori and te reo Māori would be advantageous.

Ko tā mātou mahi | We offer
We are a national organisation with opportunities for you to grow and develop.


We live by our values - which means you can take pride in not just what we achieve, but HOW we achieve it.


You can draw a clear line from what you do each day to the meaningful outcomes we achieve in our communities.


We advocate for your wellbeing With three days of wellbeing leave on offer, and a new flexible working policy, you can proactively manage your health and wellbeing.

We're committed to diversity and inclusion. So you don't have to worry about putting on a fake work persona. Come as you are, and just be YOU

Me pēhea te tono mai | How to apply

  • Reference #
  • 3186 Posted on
  • 07 Mar 202 Closes on
  • 07 Apr :55
  • Location(s)
  • Palmerston North
  • Expertise
  • Community, Navigators, Peer
  • Job level(s)
  • Graduate (qualified, no experience), Experienced (less than 2 years), Experienced (2 years +)
  • Work type(s)
  • Permanent parttime

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