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PURPOSE
To organize and oversee the despatch processes for The Produce Company's despatch division to ensure deliveries are coordinated effectively.
SPECIFIC DUTIES & RESPONSIBILITIES
GENERAL DUTIES & RESPONSIBILITIES
- employment.
SKILLS, EXPERIENCE & EDUCATION
Other Details:
Minimum work hours : 30 per week
Despatch Supervisor
2 months ago
Manukau, Auckland, New Zealand
The Produce Company
Full time
PURPOSE
To organize and oversee the despatch processes for The Produce Company's despatch division to ensure deliveries are coordinated effectively.
SPECIFIC DUTIES & RESPONSIBILITIES
- Ensure despatch systems and plans are all organized for maximum efficiency.
- Resolve any issues which may result from the deliveries and develop plans to ensure they are minimized.
- Coordinate the despatch process, account for any abrupt changes to delivery schedule, and ensure high customer service standards are consistently maintained.
- Assist the Despatch manager with overseeing despatch team.
- Assist the Despatch manager with implementing innovation solutions to changes in delivery plans and ensure contingency plans can be implemented.
- Assist the Despatch manager with monitoring, identifying and improving the despatch loading process. Perform the final check on the quality of all deliveries dispatched.
- Ensure all incidents related to quality, unexpected deliveries and other outstanding issues are recorded. Assist the Despatch manager in organizing incident records, develop and implement alternative plans to resolve issues.
- Ensure despatch productivity is maximized and collectively increases the growth of the business and aligns with the company's objectives.
- Consider options for marketing strategies and evaluate the possibility of implementing these strategies based on the current levels of output.
- Consider and provide suggestions for the improvement of marketing plans based on the relevant insight for the allocated department.
- Relieve any absent drivers to ensure despatch requirements are met, ensure customer service prioritized.
- Any other tasks may be assigned from time to time as assigned by the employer.
GENERAL DUTIES & RESPONSIBILITIES
- Be punctual and work the hours and times specified.
- Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
- Support and help develop a positive workplace culture.
- Demonstrate excellent interpersonal communication skills.
- Responsibly manage all business resources within accountability levels.
- Undertake all duties and responsibilities outlined in this Job Description and all other duties as required by the business.
- Comply with all employment obligations.
- Promptly undertake to complete all reasonable and lawful instructions and directions given.
- Serve the business in good faith, promoting and protecting the business' best interests.
- During work time, and such other times as may be reasonably required, dedicate all effort to the
- employment.
- Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.
SKILLS, EXPERIENCE & EDUCATION
- Full Class 2 Drivers License.
- Strong communication skills.
- Education and Training.
- First Response.
- Leadership/ Supervisor experience.
Other Details:
Minimum work hours : 30 per week
