Embroidery Sales

Position: Embroidery Sales & Operations Co-Ordinator

Location: Mt Wellington, Auckland

Job Brief

We have an excellent opportunity for an experienced sales and operations person to join our Client's dynamic and very successful team in a newly created role as a "hands on" Embroidery Sales & Ops Co-Ordinator located in Mt Wellington, Auckland.

The successful person will bring some years of experience to the table, to allow them to take ownership of the role and hit the ground running to achieve business objectives of customer base growth, production quality and overall outstanding customer experience.

Hours of work are 9am to 5pm Monday – Friday, with the opportunity for flexibility and additional hours if required.

Applicants must be pro-active, reliable, culturally aware, English speaking team player with a "roll up sleeves" attitude and ideally have workflow experience with Wilcom software and Barudan embroidery machines.

Good computer skills are required to maintain digital files Excel/Outlook and ability to learn our ERP system JIM2. Experience with embroidery machine and/or heat press operation will be advantageous.

Duties include (but not limited to)

– Supervise staff and co-ordinate work flow/load of Embroidery and Heatpress jobs. Ability to reorganize jobs based on urgency and last minute changes.

– Take ownership of the system and administrating the brand/ digitizing side of the business.

– Deal with internal & external customers and have an emphasis to grow the business with seeking the introduction of new customers.

– Liaise with digitizer to create embroidery programs for Barudan embroidery machines using Wilcom digitizing software.

– Receive job information from the customer including the type of item/ fabric to be embellished, size, colours and position

– Communicate with the customer regarding the design requirements and submit proofs and samples for approval

– Work with production and design team to make amendments to the program promptly to avoid delays in production

– Attention to Detail – ability to maintain coding, accurate files & images, identifying anomalies. Problem solving skills will be required for different aspects of the role.

– Assist with routine cleaning and oiling of the machine and keeping the workspace tidy.

– Strive to achieve production and performance goals.

– Maintain stock levels of operational consumables.

– Work in a team environment and contribute to team effort. Maintaining a positive attitude.

– Ensure health and safety policies and procedures are met and contributed to if/when necessary.

Our confidentiality is guaranteed

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