Wellington City, New Zealand

Reference:
We are
Copthorne Hotel Oriental Bay Wellington.

Together with Millennium and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels.

We are known for creating memorable guest experiences that start from the moment our guests walk through the door.

We are looking for an experienced and committed person to join our Reservations team.

This position requires someone with enthusiasm and initiative to deliver exceptional service and perform the duties of the role with precision and accuracy.

This is a full time position.

What's on offer?

• Meals on duty
• Free parking on duty
• Complimentary accommodation (temporary) if relocating from outside of Wellington
• 1 night free stay with dinner and breakfast after 3 months of service
• Uniform
• Discounted health insurance with Southern Cross

Do you need experience?

Yes, this is a specialist role and would require you to have previous experience within a hotel front office or reservations team.

Previous experience with Opera is preferred. You will be responsible for responding to guest reservation requests and communication.

You will also be dealing with internal and external client needs as they arrive. Being familiar with third party reservation sites and update any bookings that arrive through accordingly.

Being able to understand and enforce credit card polices and enforcing billing instructions is also a part of your responsibilities.

This is a full time role.

We're looking forward to getting NZ's best hospitality employees back to work.

We will look after you with regular shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands.

Applications Close: 14 May 2023

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