On Site Motel Manager

2 weeks ago


Palmerston North, Manawatu-Wanganui, New Zealand 151 On London Ltd Full time
Company name: 151 On London Ltd

Please don't call to any of the motel office directly, because our motel landline is for guests' booking. If needed, we will call you via our HR department's phone.

We are looking for a motel manager who at least has 6 months motel management experience.
The Motel Manager will be responsible for helping to manage all aspects of the motel, including:

  • Reception duties, greeting and registering guests, providing local tourism information;
  • Reservation management, including foreseeing and controlling of the occupancy;
  • Collaborating with travel agents and dealing with group bookings;
  • Ensuring room allocations and maximizing bookings;
  • Overseeing and organizing the cleanliness of motel, including managing and helping the room service and housekeeping activities;
  • Laundry management and washing help, including guest laundry;
  • Cooperating with suppliers and inspecting inventory;
  • Property maintenance, including gardens & lawns, equipment and renovations;
  • Managing accounts and implementing measures to reduce cost; sales and costs report to the motel owner;
  • Evaluating and reviewing customer feedback, dealing with customer complaints and comments;
  • Ensuring compliance with health and safety rules and regulations.

Finance:

  • Managing the admin/financial billing for guest tours and 3rd party invoicing & credit control
  • Banking responsible for reconciling payments and recording transactions of charges daily
  • Staff hours monitor rosters to reflect the needs of the business wages costs reviews/revenue reports & review with input from Payroll

Other Duties:

  • Share review feedback and grading with the motel owner. Take action regarding any comments/feedback & share relevant information to the motel owner/staff, as relevant

Requirements:

  • At least 6 months motel management experience.**
  • Relevant Tertiary Qualification;

-Proficiency in using computer and hospitality reservation software;

  • Ability in multitasking and a cando attitude;
  • May work on weekends, school holiday and public holidays;

-Ability to work under pressure and think out of the square;

  • Have Exceptional communication skills both written and verbal;
  • May need to live in the motel, manage and stay at the motel overnight;
  • At least 3 years customer service experience
  • At least 3 years management experience
-
At least 6 months motel management experience.

  • English Level at least IELTS
  • NZ citizen or resident is preferred;

Job Types:
Full-time, Permanent

Pay:
$ $31.61 per hour

Expected hours:
No less than 30 per week

Schedule:

  • Shift work

Supplemental pay types:

  • Bonus

Ability to commute/relocate:

  • Whanganui, Manawatu-Wanganui: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • What is your New Zealand Visa Status? When your New Zealand Visa expired?

Experience:

Motel Management: 1 year (preferred)

Application Deadline: 06/07/2024

Expected Start Date: 06/09/2024
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