Retail Store Manager

2 weeks ago

Auckland, Auckland, New Zealand NYALKARAN LTD Full time

NYALKARAN LIMITED T/A GREENHITHE VILLAGE STORE is looking for an experienced, enthusiastic, and capable candidate for the Store Manager position to manage the day-to-day operations of our busy store autonomously.

This is a Full-time permanent role, working at least 30 hours per week.
The pay rate will be $30/- an hour and can be negotiated for the right candidate.

Job Duties:

  • Make a full list of all stock, maintain stock levels, and determine how popular an item is before ordering new stock.
Appoint and deal with suppliers, including negotiating prices and placing relevant orders.

  • Receiving and checking orders from suppliers to ensure accuracy.
Ensure correct and accurate invoicing of ordered products.

  • Review and compare the prices of competitor stock to ensure that it is competitively priced and properly priced and displayed.
  • Draft the budget and make timely alterations
  • Buying goods and selling goods according to an agreed budget.
  • Balancing the till and managing daily banking and financial transactions.
Reviewing previous sales and sales trends and forecasting future sales.

  • Manage the store's expenses within the set budget.
  • Reviewing and editing HR management strategies which are suited to our business needs.
  • Interviewing suitable potential employees to determine whether they would be suitable to be employed for certain positions.
Helping determines the terms of an employee's employment agreement or contract

  • Representing employee concerns to other managers or higher authorities
  • If necessary and in line with policy, help terminating staff by explaining the policy to the employee and negotiating a redundancy package, if applicable.
  • Prepare, sort and store documents and confidential files clearly and accurately.
  • Ensuring that employee documents such as employment / casual contracts and taxation documents are maintained accurately and updated frequently.
  • Interviewing, shortlisting, and deciding on suitable employees, then putting them through appropriate induction and training.
Supervising the training as needed and providing feedback to the director.

  • Review staff performance and make notes about staff.
  • Talk to staff and if necessary, provide staff with written or verbal warnings on their conduct at work
  • Convey the employee's opinions or feelings (satisfaction or dissatisfaction with work) to directors and provide recommendations if necessary.
Answer the company phone in a friendly and engaging way.

  • Meet and greet customers and state they can ask you for further assistance if necessary.
  • If necessary, help customers choose items, advise of any promotions, and then accurately collect payments at the counter.

Communicate with customers to review the quality of products and services and note any questions or concerns they may have.

Deal with customer complaints in a satisfactory way.

  • Training in the company's health and safety policy and regulations, ensuring that all staff are well trained in this policy as well.
Ensuring compliance with all policies related to health and safety.

  • Timely updates of policy if needed.

What we need:

  • An Applicant for this role must hold a Bachelor's Degree or 3 years of relevant work experience.
  • We will give you all the necessary training as long as you are committed and can work long and flexible hours (including weekend shifts as required).
  • The successful applicant would ideally have excellent customer service skills and management experience, be competent and abreast of emergency procedures, and have stock management skills with excellent overall management skills.

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