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Team Member
2 weeks ago
He Waka Eke Noa | Creating Great Together
We're re-imagining banking for our customers, helping them be good with money so they can do great things with it.
Working in an energising environment that is built around our customers, we build great connections that allow us to work together to enable a high achieving New Zealand.
As a Team Member in our Cards and Merchant's Fulfilment team based in Wellington, you will support the business by attending to a range of tasks to ensure that a high quality of service is achieved for BNZ's customers.
Processing allocated work within Operations Wellington efficiently and accurately to meet service standards, you will maintain awareness and comply with all aspects of policy and procedure to ensure customer needs are met.
This opportunity also enables you to:
- Identify opportunities to improve processes, procedures and own performance
- Achieve the accuracy and productivity measures set for the role
Mō te Tūranga | About the Role
We sat down with one of our Team Leader's (who you'd report to), and they let us know the following about the role:
What are 5 day-to-day tasks the person in this role will complete?
- Processing Assits
- Investigating transactions
- Deal with adhoc queries
- Communicating with third parties
What is the team culture and environment like?
We have a very positive and engaging environment. We encourage each other and achieve together.
What is the most exciting thing about this opportunity?
We are the first bank in New Zealand to roll out this brand new team within Cards and Merchants Fulfilment
What is the most challenging thing about this opportunity?
Being a new team, we are learning as we go
What attributes will this person display in order to be successful in this role?
- Team player
- Proactive
- Attention to detail
- Run with project work effectively
- Use initiative
What is your favourite thing about working for BNZ?
Flexible working
Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
**_ Applications close Friday 15 March at 11:55pm._
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