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Operations Coordinator
4 months ago
Job no: 510870
Work type:
Permanent Full Time
Location:
South Island - New Zealand
Categories:
Customer Service, Administration & Operations, Stock, Storage & Distribution
About JB Hi-Fi
With over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasia's largest and most trusted retailers.
Specialising in consumer electronics, home entertainment and small appliances, JB Hi-Fi strives to deliver the most extensive range, cheapest prices and genuine service to customers every day.
The heart of our business is our people and we are proud of a culture that fosters teamwork, nurtures talent, encourages individuality and embraces diversity.
About the Role
As an Operations Coordinator, you will have the opportunity to be hands-on with our customer base, and help work towards our budget through specialised sales, training, planning, customer service, and operations leadership.
- Prioritises tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures
- Stock flow including, inbound goods and processing, returns processing, transfers, invoice management, etc
- Provide excellent customer service and effectively handle customer complaints and queries
- Build and maintain effective working relationships with relevant internal and external stakeholders
About You
We are seeking an individual who loves working in a casual fun atmosphere.
Ideally, you will thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc).
You will also possess:
- Strong multitasking skills, coupled with your keen eye for detail will see your success in this role
- Understanding of inventory management and processes
- Build and maintain external and internal stakeholder relationships
- Solid customer service skills that will create raving reviews
Why join JB Hi-Fi?
- An awesome and supportive team
- Generous team member discounts across a range of products
- Team Member sales incentives
- Training to help you grow and develop
- 2 weeks paid maternity leave
- Employee Assistance Program
Advertised: 30 May 2024 New Zealand Standard Time
Applications close: 17 Jun 2024 New Zealand Standard Time
